available in ◊ La valoración de estrellas se basa en las reseñas de los usuarios y nuestra encuesta independiente de satisfacción del cliente.
Esto es lo que la gente dice de CenturyLink
Si estabas buscando opiniones reales de usuarios CenturyLink has llegado al lugar adecuado. Conoce más a continuación.
(4/5)
“Vivo en una comunidad rural y encontrar un servicio estable fue un desafío. Century Link fue perfecto. ¡Tengo adolescentes, así que no hace falta decir que la conexión es vida!”
—Angela Ramirez
Usuario verificado
(3/5)
”He tenido servicio durante unos 3 meses. La conexión es confiable y el precio es mejor que el de Xfinity. Hubo una pequeña desconexión el día de la instalación pero, en general, todo ha ido muy bien”.
—John Redmond
Usuario verificado
(1/5)
“Lento, caro y con mal servicio al cliente”.
—Kenny Terrazas
Usuario verificado
Read our CenturyLink customer reviews.
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1969 CenturyLink customer reviews.
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TRACY J | 02-05-2025
I had a market expansion no. with centuryLink for many years and for some reason they stopped sending paper bills. My service became delinquent and they kept telling me they would wend me paper bills, never happened. Long story short my account became delinquent again and even after I payed up, they refused to turn my phone no. back on. I have adds with that phone no. all over the place. their customer service sucks.
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Jeri K | 01-31-2025
This is so untrue, I have had this company for 20 years and was promised internet at 50$ a month, a lie its now 95$ for only 8m. I have been lied to by this company and now they want 5.99$ a month to help if your internet does not work. I am a senior and curious why there is not senior discount? I am currently looking for different company that may not lie and actually care about a senior customer with internet issues and actually help. Brightspeed/centurylink can not help at all.
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Charles G | 12-11-2024
Usuario Verificado
Pay for 40 Mbps but lucky to get 30 Mbps. Service also drops periodically. Service completely down for over 48 hours twice this year (2024).
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Darrell H | 12-11-2024
Usuario Verificado
Internet goes out every night Said my bill would be less then raised it next month. Will be switching providers !!!
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Scott D | 12-11-2024
Well, I spent over 45 minutes waiting online to try and get some help. It’s in and out and I think I’m gonna start looking for a new company. First of all you can’t get a hold of anybody second of all my services off and on one time you guys came out and you charged me, I think 75 to 100 bucks just have somebody say it was just a button. I’ve been a customer for a while but I think I’m gonna start looking elsewhere. You guys need to help people. I’m a customer and I have money to spend. I’m not gonna spend it. Nobody helps me. I shouldn’t have to wait online for 45 minutes to talk to somebody.
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Dale C | 12-05-2024
I never seen a bill in all of a sudden I got a disconnection notice for $400 call to make payment arrangements they said they wouldn't turn it back on until I paid the bill in full what kind of payment arrangement is that they blow look elsewhere for your internet service plus you can't get anybody through customer service you have to do it via text guess they don't want my business I'll look elsewhere
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Stan O | 11-17-2024
Usuario Verificado
Great service at a price of $50/month for life.
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Starr L | 09-05-2024
My internet and phone have been out for over a week. I was told that service technician would be here on Tuesday and it's Thursday and still no phone and no internet. I've been a customer for over 30 years. No way to treat people. So I have no phone, no internet, no tv, no computer. Thank you CenturyLink for not doing your job and not caring about your customer.
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Jjdd J | 09-05-2024
Usuario Verificado
I have been on a price for life contract with them for $25/month for 12yrs of basic internet… only reason I have stayed. Worst customer service experiences in my 44yrs of life. Worthless AI chat bots, automated phone call loop for an hr to reach ANYONE on the phone. Let alone the right person. Representative was rude & stated that there was an error when we billed you more than we should have & we will credit it back next month. Not immediately, but the next month. Asked why this happened & she said it happens to a lot of customers, all the time. So they steal your money & then wait a month to refund you & that’s only if you catch it. Oh and the bill is going up $3/month if you use a credit card. Crooks. Think I’ll be switching. Purely for the poor customer service & now that they can steal from customers.
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Tate B | 09-05-2024
Please whatever you do in this life, do not buy from this company. Getting internet through them has been the most miserable experience ever. The package you buy says 10MB upload 10MB download but it is so far from the truth. Consumer support? Does not exist. I will live 1000 life’s before I ever ever buy internet through them. Save yourself the money and time. Please buy anything else.
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