skip to main content

Category: FAQ

Optimum low-income internet feature image
How To Get Low-Income Internet through Optimum

by | Apr 7, 2025 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

woman walking down a brightly lit stairway in an office building using an ipad
What Is a Good Download and Upload Speed?

by | Apr 3, 2025 | FAQ, Internet Speed Guides

What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.

Woman at home searching for an internet service provider on laptop
How to Choose an Internet Service Provider

by | Apr 1, 2025 | FAQ, Internet Buying Guides

1. Find internet providers in your area.
2. Compare plans, pricing, speeds, and more.
3. Discover how much internet speed you need.
4. Test your current internet speed.
5. Know if you’re switching providers and cost of early termination.
6. Choose your internet provider.

Speedometer image
Your Ultimate Guide to Internet Speed: Everything You Need to Know

by | Mar 31, 2025 | FAQ, Internet Speed Guides

Everything you need to know about internet speed. Cable vs DSL vs Satellite vs Fiber. Latency. How much internet speed do you need? Wi-Fi and home networking. Routers and modems. Is your internet speed fast enough?

Two men racing past on laptops.
Mbps vs. Gbps: Do You Need Gigabit Internet?

by | Mar 28, 2025 | FAQ, Gaming, Internet Speed Guides

Gigabit internet is a connection with speeds between 940–1,000 Mbps. But do you really need a connection that fast? We list the benefits of a gigabit connection and every plan with gigabit speeds and faster so you can decide.

Apartment ISP FAQ
Internet for Apartments: How to Get Wi-Fi Where You Live

by | Mar 20, 2025 | FAQ

Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.

person using credit card to type in numbers on laptop to pay bills
How Much Should I Be Paying for High-Speed Internet?

by | Mar 18, 2025 | FAQ

The available internet packages will vary greatly by location but on average cost about $50.00 per month for about 100 Mbps of speed. The average advertised package for stand-alone internet service in America is around $50 per month during the initial promotional offer and about $60 per month after the promotional period expires.

Man in new apartment searching for internet providers in his area on computer
How To Get Internet in a New Apartment

by | Mar 7, 2025 | FAQ

Find out if 5G home internet is a good option for your new apartment.

A router in a hallway
Where Is the Best Place to Set Up Your Router?

by | Mar 7, 2025 | FAQ, Technology

If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.

Man using laptop and phone at home
How to Change Your Wi-Fi Network Name and Password

by | Mar 3, 2025 | FAQ, How-To

To change your Wi-Fi password and increase your network security, you’ll need a few things first. This guide will walk you through the steps to change your network name and password.

How to set up home Wi-Fi network
How to Get Home Internet on Your Wi-Fi Devices

by | Feb 28, 2025 | Equipment Guides, FAQ, Technology

Have all your equipment but don’t know where to start? Our guide walks you through the setup.

Wireless router on a coffee table in a living room
How Important Is My Wireless Router to My Internet Speed?

by | Feb 26, 2025 | Equipment Guides, FAQ, Internet Speed Guides

A router can’t change your internet speed, but it can make connections run slow. Find out why.