Cox Communications
available in ◊ La valoración de estrellas se basa en las reseñas de los usuarios y nuestra encuesta independiente de satisfacción del cliente.
Lo que la gente opina sobre Cox
Leer reseñas de otros usuarios puede brindarte información útil sobre los problemas más comunes de los clientes de Cox, la calidad de servicio al cliente y las mejores maneras de solucionar problemas. Solo recuerda que las experiencias pueden variar y siempre vale la pena leer varios antes de hacerte una idea.
(4/5)
“Algo costoso, pero funciona muy bien.”
–Kief C.
Usuario verificado
(4/5)
“Recibo la velocidad anunciada y solo he tenido una falla de servicio en cuatro años”.
–Robert S.
(2/5)
“Si te gustan los deportes, Cox es tu tipo de cable. Ofrece MÚLTIPLES estaciones deportivas”
–Sandra M.
(0.5/5)
“El cable está constantemente pixelado hasta el punto de que simplemente te das por vencido y apagas la televisión”.
–Jennifer K.
(1/5)
“He sido cliente de Cox durante más de 15 años en 3 ubicaciones en Las Vegas y/o Henderson. Dos ubicaciones fueron geniales. La ubicación actual es horrible”.
–Rob W.
(0.5/5)
“El servicio de Internet es excelente, pero el servicio al cliente es muy deficiente”.
–Moriah C.
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Read our Cox Communications customer reviews.
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730 Cox Communications customer reviews.
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Janette B | 02-03-2025
Usuario Verificado
Cox used to have great service; however, since they raised their prices near the end of last year, their service has declined significantly. Currently, I have no Internet, phone, or tv. On January 29, I lost service for 5 hours. On January 31, I had no service at all. On February 1-2, I have no service at all.. A recording tells you that your area is experiencing an outage. A virtual agent tells you that you can go to a Cox hotspot and connect: I have no desire to lug my computer and all my information to another location to do the work I would like to do. I also think I would look pretty foolish trying to take my home phone and television to another site. I think it is time to move my service to another provider. Verizon is looking better and better!
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Sharon B | 12-07-2024
Usuario Verificado
Have Cox!
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Joe S | 12-05-2024
Usuario Verificado
I've been having issues for 6 weeks where my internet drops 3-4 times a day for 10-15 minutes. I work from home and have been dumped out of at least 6 meetings. I've had 3 techs to my house and it still is not resolved. When it works it's great the techs are always good, but I don't think Cox is able to fix at this point
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Jeanne M | 12-05-2024
Usuario Verificado
Internet goes out often. It’s difficult to get a live person in the phone and they tend not to listen. They make excuses and are overall unresponsive. I would not recommend them and we are actively looking for an alternative.
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Naseer H | 12-04-2024
Usuario Verificado
Cox Communications has what feels to be a monopoly on the central city area, it is the worst option here. Terrible customer service, constantly leeching more money for increasingly worse service outages every other week.
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Theodore M | 12-03-2024
Usuario Verificado
I switched from Windstream DSL to Cox Internet for $49.99 when I removed my land line because it was costing me too much. Now Cox has jumped my internet only price to $81.27 per month and I am experiencing frequent service disruptions on my TV streaming services such as Amazon Prime. I have a Mohu antennae for local broadcasts.
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BILLY H | 12-03-2024
Getting anyone "live" at Customer Service is like pulling teeth. Tech Support is absolutely worthless and can't understand half of what the "tech" is saying. Never spend less than 30 minutes on the phone and the issue gets resolved maybe 50% of the time. Cannot wait to get another option in my area.
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S K | 08-31-2024
Daily dropped Internet connection by wifi and wired ethernet connection. Tech support could not fix but charged $100. I was not told about charge before it showed up on my bill. Really terrible service if you rely on Internet, IMHO. Seek other providers, who have better reviews.
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Dylan W | 08-30-2024
Usuario Verificado
Cox charges full price but doesn't support the bandwidth usage in my area, leading to packet loss at peak traffic hours
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Nancy C | 07-10-2024
Usuario Verificado
I've been a customer in good standing for over 2 decades. I'm 74 on social security that barely covers my rent. I'm required to pay all my bills online and TV is my only entertainment and cox has raised my bill to over $200 a month. They have NO senior or good customer benefits, they are greedy and liars about getting us plans we can live with. $202. a month is no deal!!! Especially when their Edge browser doesn't respond off and on the entire time you are using it.....it's a tragedy the amount of money they are stealing from us.
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