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Overview of internet satisfaction and availability in Alaska

There are highs and lows to living in Alaska. Your state sport is dog mushing, and you can see the northern lights about 240 days of the year. Unfortunately though, you might have a difficult time getting fast and reliable internet. That’s not to say there isn’t any internet available, but only 38% of Alaskans have access to 100Mbps or faster of download speed. Surprisingly, there is fiber internet available in the state, but you’ll have a tough time finding it in the capital city of Anchorage with fiber only available to 12% of the city's population. With availability in the Last Frontier, AT&T is truly a national provider. You can also find regional providers like Alaska Communications and TelAlaska.  

Internet providers received an average satisfaction rating of 3.5 out of 5 stars from customers in Alaska.

That ranks Alaska 49th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Alaska

 3.5/5 average customer satisfaction rating
 49th national ranking for customer satisfaction

$103.73 average price per payment for internet, per household

80.4% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.5/5 average reliability rating of services state-wide

Population:
733,391 people

2.74 average people per household

$61,020 average income per household

39 average age per household

53% of population employed

85

2% lower than national average

Ranked 40th nationally

22

69% lower than national average

Ranked 51st nationally

99%

13% higher than national average

Ranked 36th nationally

69%

12% lower than national average

Ranked 48th nationally

Average download speed
124.6 Mbps

40.15% lower than national average
Ranks 51st nationally

Average upload speed
24.2 Mbps

64.86% lower than national average
Ranks 51st nationally
Compare your speed to the Alaska average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Alaska

Provider Avg download speed Avg upload speed Availability Order online
Alaska Communications 42.97 Mbps 33.33 Mbps 66.94% View Plans for Alaska Communications
SPITwSPOTS LLC 23.78 Mbps 11.65 Mbps 82.08% View Plans for SPITwSPOTS LLC
95% of people in Alaska have access to 100Mbps or faster broadband, ranking 51st nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 300 Mbps 42.01% 100% See all providers for 5G Home
Satellite 195.06 Mbps 94.34% 99.34% See all providers for Satellite
LTE Home 150 Mbps 12.16% 98% See all providers for LTE Home
Fixed Wireless 108.36 Mbps 59.07% 77.34% See all providers for Fixed Wireless
Fiber 872.14 Mbps 21.79% 96.36% See all providers for Fiber
DSL 59.24 Mbps 73.19% 76.91% See all providers for DSL
Cable 2179.5 Mbps 73.42% 37.13% See all providers for Cable

Best cities for internet in Alaska

Cities in Alaska with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Anchorage 135.21 Mbps 21.6 Mbps 100% Hughesnet
Fairbanks 129.92 Mbps 22.42 Mbps 99% Alaska Communications

Anchorage is the best city in Alaska for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Fairbanks also earns top rankings, according to our data.

The most connected cities in Alaska

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Anchorage 290,674 100% 12% 100%

Anchorage is the most internet-connected city in Alaska. Anchorage makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Anchorage's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state.

Top cities in Alaska

Anchorage

Population: 290,674

Median income: $93,674

135.21 Mbps
avg. download speed

21.6 Mbps
avg. upload speed

100% have access to high speed internet

12.38% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Alaska Communications

Barrow

Population: 4,457

Median income: $93,661

73.53 Mbps
avg. download speed

33.28 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Alaska Communications

Haines

Population: 1,762

Median income: $63,158

14.02 Mbps
avg. download speed

4.17 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Alaska Power & Telephone

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Alaska FAQs

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