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Overview of internet satisfaction and availability in Maryland

The three primary internet providers in Maryland are Xfinity, Verizon, and T-Mobile. Xfinity’s cable internet is the most practical choice for many customers. Its plan roster contains a lot of price and speed variety, making it easy to find something that works with your needs and budget.

T-Mobile received the highest ratings in our customer satisfaction survey, likely due to its simplicity and convenience. T-Mobile’s 5G Home internet is really easy to set up and maintain. Plus, its single internet plan is straightforward with stress-free policies, like unlimited data and month-to-month contracts.

Marylanders can get fiber internet through Verizon Fios, which received the second-highest overall ratings in our survey and the highest ratings for reliability.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Maryland.

That ranks Maryland 10th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Maryland

 3.9/5 average customer satisfaction rating
 10th national ranking for customer satisfaction

$75.44 average price per payment for internet, per household

90.6% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
6,075,314 people

2.64 average people per household

$94,893 average income per household

42 average age per household

60% of population employed

95

10% higher than national average

Ranked 1st nationally

89

21% higher than national average

Ranked 10th nationally

100%

15% higher than national average

Ranked 7th nationally

90%

15% higher than national average

Ranked 2nd nationally

Average download speed
176.3 Mbps

28.93% higher than national average
Ranks 4th nationally

Average upload speed
63.6 Mbps

8.85% higher than national average
Ranks 13th nationally
Compare your speed to the Maryland average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Maryland

Provider Avg download speed Avg upload speed Availability Order online
ThinkBig Networks 226.87 Mbps 173.18 Mbps 71.76% View Plans for ThinkBig Networks
Ting 202.73 Mbps 209.12 Mbps 50.71% View Plans for Ting
Verizon Home Internet 193.34 Mbps 119.44 Mbps 98.67% View Plans for Verizon Home Internet
XFINITY 185.12 Mbps 21.41 Mbps 95.78% View Plans for Xfinity
Talkie Communications 185 Mbps 191.43 Mbps 59.2% View Plans for Talkie Communications
100% of people in Maryland have access to 100Mbps or faster broadband, ranking 8th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 196.92 Mbps 100% 98.38% See all providers for Satellite
Fixed Wireless 84.47 Mbps 28.44% 85.96% See all providers for Fixed Wireless
Fiber 1661.93 Mbps 89.28% 91.51% See all providers for Fiber
DSL 60.81 Mbps 84.98% 96.62% See all providers for DSL
Cable 1709.85 Mbps 100% 86.68% See all providers for Cable
5G Home 257.58 Mbps 100% 71.31% See all providers for 5G Home

Best cities for internet in Maryland

Cities in Maryland with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Suitland 266.2 Mbps 41.74 Mbps 100% Verizon Home Internet
Perry Hall 263.94 Mbps 93.38 Mbps 95% Verizon Home Internet
La Plata 253.38 Mbps 167.33 Mbps 100% Breezeline
Pikesville 245.39 Mbps 66.95 Mbps 78% XFINITY
Millersville 237.52 Mbps 112.76 Mbps 94% Verizon Home Internet
Severn 236.72 Mbps 94.99 Mbps 82% Verizon Home Internet
Accokeek 230.84 Mbps 140.41 Mbps 94% ThinkBig Networks

Suitland is the best city in Maryland for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Perry Hall and La Plata also earn top rankings, according to our data.

The most connected cities in Maryland

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
West Pocomoke 534 100% 100% 100%
Massey 246 100% 100% 100%
Park Hall 633 100% 100% 100%
Queen Anne 1,516 100% 100% 100%
Upperco 2,532 100% 100% 100%
White Hall 5,601 100% 100% 100%
Bel Air 10,630 100% 100% 100%
Lothian 7,413 100% 97% 100%

West Pocomoke is the most internet-connected city in Maryland. West Pocomoke makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of West Pocomoke's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Massey and Park Hall also make it to the top of our list.

Top cities in Maryland

Baltimore

Population: 584,548

Median income: $62,550

116.14 Mbps
avg. download speed

34.29 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cogent Communication

Columbia

Population: 106,600

Median income: $117,565

199.06 Mbps
avg. download speed

69.87 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Germantown

Population: 90,210

Median income: $101,543

182.12 Mbps
avg. download speed

86.69 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Maryland FAQs

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