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Overview of internet satisfaction and availability in Mississippi

Customers in Mississippi are delighted with their internet options, ranking 5th overall in customer satisfaction. One reason may be because Mississippians have access to a wide variety of internet providers and plans. Most cities in the state have access to three or more providers, this can help customers comparison shop and get the best deal around. You can find top providers like AT&T, Xfinity, and Spectrum throughout the state, as well as smaller regional providers like C Spire fiber and First Step Internet.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Mississippi.

That ranks Mississippi 5th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Mississippi

 3.9/5 average customer satisfaction rating
 5th national ranking for customer satisfaction

$70.93 average price per payment for internet, per household

93.7% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
2,961,536 people

2.51 average people per household

$42,403 average income per household

41 average age per household

49% of population employed

80

7% lower than national average

Ranked 48th nationally

83

13% higher than national average

Ranked 23rd nationally

99%

14% higher than national average

Ranked 21st nationally

68%

13% lower than national average

Ranked 49th nationally

Average download speed
107.3 Mbps

21.52% lower than national average
Ranks 42nd nationally

Average upload speed
84.2 Mbps

44.08% higher than national average
Ranks 1st nationally
Compare your speed to the Mississippi average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Mississippi

Provider Avg download speed Avg upload speed Availability Order online
First Step Internet 214.78 Mbps 141.71 Mbps 69.55% View Plans for First Step Internet
Xtream Powered by Mediacom 213.86 Mbps 23.39 Mbps 89.24% View Plans for Mediacom
Pavlov Media 167.13 Mbps 133.38 Mbps 100% View Plans for Pavlov Media
C Spire 156.25 Mbps 124.03 Mbps 77.16%
XFINITY 156.13 Mbps 19.78 Mbps 95.78% View Plans for Xfinity
99% of people in Mississippi have access to 100Mbps or faster broadband, ranking 19th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 170.98 Mbps 98.57% 94.09% See all providers for Satellite
LTE Home 150 Mbps 0.35% 98% See all providers for LTE Home
Fixed Wireless 17.19 Mbps 23.67% 64.73% See all providers for Fixed Wireless
Fiber 2683.64 Mbps 83.03% 60.24% See all providers for Fiber
DSL 94.52 Mbps 76.28% 47.92% See all providers for DSL
Cable 1644.52 Mbps 51.64% 87.83% See all providers for Cable
5G Home 222.08 Mbps 79.96% 49.46% See all providers for 5G Home

Best cities for internet in Mississippi

Cities in Mississippi with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Ocean Springs 179.22 Mbps 133.92 Mbps 80% AT&T
Brandon 170.57 Mbps 104.35 Mbps 73% AT&T
Ridgeland 170.06 Mbps 53.32 Mbps 75% XFINITY
Madison 168.76 Mbps 115.53 Mbps 79% C Spire
Hernando 155.79 Mbps 105.15 Mbps 73% XFINITY
Picayune 150.59 Mbps 86.31 Mbps 36% AT&T
Carriere 146.92 Mbps 153.28 Mbps 17% AT&T
Laurel 145.85 Mbps 91.74 Mbps 55% C Spire

Ocean Springs is the best city in Mississippi for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Brandon and Ridgeland also earn top rankings, according to our data.

The most connected cities in Mississippi

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Ridgeland 24,618 100% 100% 100%
Jackson 153,271 100% 100% 100%
Madison 27,595 100% 100% 100%
Pearl 27,255 100% 100% 100%
Richland 7,208 100% 100% 100%
Southaven 54,908 100% 100% 100%
Brandon 25,142 100% 100% 100%

Ridgeland is the most internet-connected city in Mississippi. Ridgeland makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Ridgeland's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Jackson and Madison also make it to the top of our list.

Top cities in Mississippi

Jackson

Population: 153,271

Median income: $48,414

114.19 Mbps
avg. download speed

56.91 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Gulfport

Population: 72,524

Median income: $57,866

108.3 Mbps
avg. download speed

71.69 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
C Spire

Southaven

Population: 54,908

Median income: $74,562

133.94 Mbps
avg. download speed

42.65 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
C Spire

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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