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Overview of internet satisfaction and availability in Arkansas

The best Arkansas ISPs offer cable, fiber, or fixed-wireless internet connections. Optimum is the state’s most widespread cable internet provider; however, Little Rock and the eastern border are serviced by Xfinity, and Cox brings cable internet to Arkansas’s northeast region. Fiber internet is available in many of Arkansas’s highly-populated areas through AT&T. Both T-Mobile and Verizon offer fixed wireless internet in Arkansas.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Arkansas.

That ranks Arkansas 24th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Arkansas

 3.7/5 average customer satisfaction rating
 24th national ranking for customer satisfaction

$80.01 average price per payment for internet, per household

86.1% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
3,042,017 people

2.48 average people per household

$45,417 average income per household

43 average age per household

49% of population employed

83

4% lower than national average

Ranked 44th nationally

77

6% higher than national average

Ranked 34th nationally

98%

13% higher than national average

Ranked 33rd nationally

70%

11% lower than national average

Ranked 46th nationally

Average download speed
166 Mbps

14.46% lower than national average
Ranks 43rd nationally

Average upload speed
78.8 Mbps

37.96% higher than national average
Ranks 4th nationally
Compare your speed to the Arkansas average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Arkansas

Provider Avg download speed Avg upload speed Availability Order online
South Arkansas Telephone Company 244.34 Mbps 211.8 Mbps 100% View Plans for South Arkansas Telephone Company
Cox Communications 226.3 Mbps 23.43 Mbps 95.73% View Plans for Cox Communications
XFINITY 203.14 Mbps 23.05 Mbps 95.78% View Plans for Xfinity
SwyftFiber 195.06 Mbps 173.21 Mbps 79.13% View Plans for SwyftFiber
AT&T 194.79 Mbps 158.62 Mbps 62.33%
98% of people in Arkansas have access to 100Mbps or faster broadband, ranking 34th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 174.44 Mbps 97.27% 95.55% See all providers for Satellite
LTE Home 150 Mbps 0.06% 98% See all providers for LTE Home
Fixed Wireless 69.55 Mbps 58.01% 73.55% See all providers for Fixed Wireless
Fiber 3016.67 Mbps 77.34% 71.66% See all providers for Fiber
DSL 109.51 Mbps 39.08% 79.8% See all providers for DSL
Cable 750.25 Mbps 54.51% 53.41% See all providers for Cable
5G Home 239.82 Mbps 85.69% 52.27% See all providers for 5G Home

Best cities for internet in Arkansas

Cities in Arkansas with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Mabelvale 286.94 Mbps 201.98 Mbps 63% Spectrum
Centerton 239.43 Mbps 35.42 Mbps 69% Cox Communications
Springdale 238.85 Mbps 107.22 Mbps 78% AT&T
Rogers 235.09 Mbps 67.47 Mbps 75% AT&T
Jacksonville 223.14 Mbps 51.03 Mbps 74% Brightspeed
Sherwood 222.31 Mbps 106.84 Mbps 75% XFINITY
Marion 217.63 Mbps 64.23 Mbps 63% Ritter Communications
Bentonville 217.04 Mbps 82.15 Mbps 75% AT&T

Mabelvale is the best city in Arkansas for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Centerton and Springdale also earn top rankings, according to our data.

The most connected cities in Arkansas

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
North Little Rock 64,454 100% 100% 100%
Fayetteville 95,022 100% 100% 100%
Jacksonville 29,332 100% 100% 100%
Jonesboro 78,379 100% 100% 100%
Springdale 86,705 100% 100% 100%
Bella Vista 30,297 100% 100% 100%
Cave Springs 5,521 100% 100% 100%
Centerton 18,655 100% 100% 100%

North Little Rock is the most internet-connected city in Arkansas. North Little Rock makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of North Little Rock's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Fayetteville and Jacksonville also make it to the top of our list.

Top cities in Arkansas

Little Rock

Population: 202,218

Median income: $69,676

187.28 Mbps
avg. download speed

82.32 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Fayetteville

Population: 95,022

Median income: $56,938

215.23 Mbps
avg. download speed

80.02 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Fort Smith

Population: 89,315

Median income: $53,681

206.24 Mbps
avg. download speed

54.12 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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