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Overview of internet satisfaction and availability in Indiana

Indiana has very good internet coverage. Major cities like Fort Wayne and Evansville have multiple fiber options, such as AT&T, EarthLink, and EIN, which all offer multigigabit connections for those who need the fastest internet around. Smaller rural areas often lack fiber-to-the-home, but many of these areas have access to gigabit speeds through cable providers like Xfinity.

Indiana residents also have access to wireless home internet providers like T-Mobile, which offers services statewide.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Indiana.

That ranks Indiana 16th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Indiana

 3.8/5 average customer satisfaction rating
 16th national ranking for customer satisfaction

$70.39 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
6,842,385 people

2.56 average people per household

$59,459 average income per household

41 average age per household

58% of population employed

88

2% higher than national average

Ranked 26th nationally

83

13% higher than national average

Ranked 23rd nationally

98%

13% higher than national average

Ranked 31st nationally

81%

3% higher than national average

Ranked 25th nationally

Average download speed
193.7 Mbps

0.21% lower than national average
Ranks 18th nationally

Average upload speed
56.5 Mbps

1.04% lower than national average
Ranks 26th nationally
Compare your speed to the Indiana average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Indiana

Provider Avg download speed Avg upload speed Availability Order online
Pavlov Media 247.28 Mbps 168.55 Mbps 100% View Plans for Pavlov Media
XFINITY 230.06 Mbps 19.81 Mbps 95.78% View Plans for Xfinity
Xtream Powered by Mediacom 227.46 Mbps 33.31 Mbps 91.72% View Plans for Mediacom
Wintek 224.23 Mbps 192.86 Mbps 84.1% View Plans for Wintek
Surf Internet 212.16 Mbps 153.39 Mbps 88.26% View Plans for Surf Internet
98% of people in Indiana have access to 100Mbps or faster broadband, ranking 29th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 244.36 Mbps 85.52% 52.27% See all providers for 5G Home
Cable 1488.29 Mbps 91.77% 74.31% See all providers for Cable
DSL 94.6 Mbps 60.8% 73.27% See all providers for DSL
Fiber 2284.82 Mbps 82.57% 65.87% See all providers for Fiber
Fixed Wireless 83.84 Mbps 82.46% 81.21% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.17% 98% See all providers for LTE Home
Satellite 184.11 Mbps 96.66% 97.2% See all providers for Satellite

Best cities for internet in Indiana

Cities in Indiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Lake Station 271.73 Mbps 27.79 Mbps 71% XFINITY
Cedar Lake 252.51 Mbps 42.08 Mbps 45% AT&T
Portage 246.04 Mbps 25.44 Mbps 65% Surf Internet
Merrillville 239.58 Mbps 35.19 Mbps 54% XFINITY
Griffith 238.93 Mbps 37.09 Mbps 63% XFINITY
Noblesville 235.95 Mbps 60.91 Mbps 46% XFINITY
Demotte 234.92 Mbps 30.16 Mbps 75% XFINITY
Munster 234.39 Mbps 51.53 Mbps 54% XFINITY

Lake Station is the best city in Indiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Cedar Lake and Portage also earn top rankings, according to our data.

The most connected cities in Indiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Zionsville 30,832 100% 100% 100%
Carmel 99,453 100% 100% 100%
Indianapolis 882,006 100% 100% 100%
Fishers 99,041 100% 100% 100%
Westfield 48,262 100% 100% 100%
Avon 21,783 100% 100% 100%
Brownsburg 29,379 100% 100% 100%
Anderson 55,011 100% 100% 100%

Zionsville is the most internet-connected city in Indiana. Zionsville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Zionsville's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Carmel and Indianapolis also make it to the top of our list.

Top cities in Indiana

Indianapolis

Population: 882,006

Median income: $56,563

195.03 Mbps
avg. download speed

64.34 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Fort Wayne

Population: 264,514

Median income: $54,823

202.68 Mbps
avg. download speed

84.52 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Evansville

Population: 116,906

Median income: $53,750

207.53 Mbps
avg. download speed

66.92 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Indiana FAQs

Which is the best internet provider in Indiana?

What options are available in rural Indiana?

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