Find internet service and providers in Louisiana
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Overview of internet satisfaction and availability in Louisiana
Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn't offer it to new customers. Instead, you can sign up for AT&T's fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can't get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.
Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.
That ranks Louisiana 11th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Louisiana
3.8/5 average customer satisfaction rating
11th
national ranking for customer satisfaction
$76.02 average price per payment for internet, per household
89.6% of the time, advertised speeds meet household needs
3.9/5 average customer service rating of internet services
3.8/5 average reliability rating of services state-wide
Population:
4,616,106 people
2.53 average people per household
$46,524 average income per household
40 average age per household
50% of population employed
6% lower than national average
Ranked 46th nationally
16% higher than national average
Ranked 17th nationally
14% higher than national average
Ranked 16th nationally
9% lower than national average
Ranked 45th nationally
Fastest internet providers in Louisiana
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Cameron Communications | 308.95 Mbps | 249.34 Mbps | 100% | |
| Brightspeed | 304.4 Mbps | 254.88 Mbps | 77.59% | View Plans for Brightspeed |
| Fidelity Communications | 241.64 Mbps | 24.07 Mbps | 66.04% | View Plans for Fidelity Communications |
| Cox Communications | 234.82 Mbps | 17.47 Mbps | 95.73% | View Plans for Cox Communications |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| Satellite | 170.43 Mbps | 99.11% | 96.72% | See all providers for Satellite |
| LTE Home | 150 Mbps | 1.25% | 98% | See all providers for LTE Home |
| Fixed Wireless | 117.89 Mbps | 33.44% | 67.94% | See all providers for Fixed Wireless |
| Fiber | 2842.97 Mbps | 84.71% | 72.47% | See all providers for Fiber |
| DSL | 375.2 Mbps | 22.09% | 73.81% | See all providers for DSL |
| Cable | 914.45 Mbps | 49.4% | 51.4% | See all providers for Cable |
| 5G Home | 239.37 Mbps | 93.08% | 56.8% | See all providers for 5G Home |
Best cities for internet in Louisiana
Cities in Louisiana with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Carencro | 271.35 Mbps | 93.61 Mbps | 61% | AT&T |
| Abbeville | 259.59 Mbps | 45.63 Mbps | 62% | AT&T |
| Youngsville | 258.37 Mbps | 129.97 Mbps | 58% | LUS Fiber |
| Luling | 257.32 Mbps | 154.14 Mbps | 95% | Cox Communications |
| Destrehan | 256.19 Mbps | 99.72 Mbps | 83% | AT&T |
| Marrero | 254.68 Mbps | 162.93 Mbps | 89% | AT&T |
| Metairie | 242.47 Mbps | 100.05 Mbps | 82% | Cox Communications |
| Bossier City | 238.99 Mbps | 97.11 Mbps | 64% | Optimum |
Carencro is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Abbeville and Youngsville also earn top rankings, according to our data.
The most connected cities in Louisiana
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Lafayette | 121,706 | 100% | 100% | 100% |
| Broussard | 13,322 | 100% | 100% | 100% |
| Shreveport | 186,183 | 100% | 100% | 100% |
| Bayou Blue | 11,624 | 100% | 100% | 100% |
| Bossier City | 62,971 | 100% | 100% | 100% |
| Cade | 1,960 | 100% | 100% | 100% |
| Lake Charles | 82,430 | 100% | 100% | 100% |
| Cecilia | 1,375 | 100% | 100% | 100% |
Lafayette is the most internet-connected city in Louisiana. Lafayette makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Lafayette's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Broussard and Shreveport also make it to the top of our list.
Top cities in Louisiana
New Orleans
Population: 380,408
Median income: $41,193
160.51 Mbps
avg. download speed
50.79 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Baton Rouge
Population: 225,500
Median income: $56,248
212.92 Mbps
avg. download speed
76.28 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Shreveport
Population: 186,183
Median income: $48,720
198.16 Mbps
avg. download speed
60.8 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.