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Overview of internet satisfaction and availability in Louisiana

Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn't offer it to new customers. Instead, you can sign up for AT&T's fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can't get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.

That ranks Louisiana 11th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Louisiana

 3.8/5 average customer satisfaction rating
 11th national ranking for customer satisfaction

$76.02 average price per payment for internet, per household

89.6% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
4,616,106 people

2.53 average people per household

$46,524 average income per household

40 average age per household

50% of population employed

82

6% lower than national average

Ranked 46th nationally

84

15% higher than national average

Ranked 17th nationally

100%

14% higher than national average

Ranked 16th nationally

71%

9% lower than national average

Ranked 45th nationally

Average download speed
185.3 Mbps

4.52% lower than national average
Ranks 28th nationally

Average upload speed
62.2 Mbps

8.84% higher than national average
Ranks 18th nationally
Compare your speed to the Louisiana average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Louisiana

Provider Avg download speed Avg upload speed Availability Order online
Cameron Communications 262.13 Mbps 207.36 Mbps 100%
Consolidated Communications 246.12 Mbps 230.58 Mbps 79.99% View Plans for Consolidated Communications
Cox Communications 216.03 Mbps 16.5 Mbps 95.73% View Plans for Cox Communications
AT&T 214.04 Mbps 179.17 Mbps 62.33%
Optimum 195.56 Mbps 21.62 Mbps 48.98% View Plans for Optimum
100% of people in Louisiana have access to 100Mbps or faster broadband, ranking 13th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 241.37 Mbps 91.2% 57.12% See all providers for 5G Home
Cable 914.45 Mbps 49.4% 51.4% See all providers for Cable
Satellite 170.43 Mbps 99.11% 96.72% See all providers for Satellite
LTE Home 150 Mbps 1.25% 98% See all providers for LTE Home
Fixed Wireless 117.89 Mbps 33.44% 67.94% See all providers for Fixed Wireless
Fiber 2754.95 Mbps 83.65% 74.44% See all providers for Fiber
DSL 375.2 Mbps 22.09% 73.81% See all providers for DSL

Best cities for internet in Louisiana

Cities in Louisiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Abbeville 281.4 Mbps 13.59 Mbps 62% Cox Communications
Marrero 258.09 Mbps 144.28 Mbps 93% Verizon Wireless
Gretna 246.79 Mbps 123.01 Mbps 80% AT&T
Kenner 237.54 Mbps 93.13 Mbps 88% AT&T
Bossier City 235.73 Mbps 81.75 Mbps 64% AT&T
Lake Charles 226.59 Mbps 124.42 Mbps 76% Cogent Communication
Youngsville 211.56 Mbps 127.73 Mbps 58% AT&T
Gonzales 204.95 Mbps 119.72 Mbps 63% AT&T

Abbeville is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Marrero and Gretna also earn top rankings, according to our data.

The most connected cities in Louisiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Lafayette 121,706 100% 100% 100%
Shreveport 186,183 100% 100% 100%
Bossier City 62,971 100% 100% 100%
Broussard 13,322 100% 100% 100%
Bayou Blue 11,624 100% 100% 100%
Cade 1,960 100% 100% 100%
Lake Charles 82,430 100% 100% 100%
Denham Springs 9,393 100% 100% 100%

Lafayette is the most internet-connected city in Louisiana. Lafayette makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Lafayette's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. Shreveport and Bossier City also make it to the top of our list.

Top cities in Louisiana

New Orleans

Population: 380,408

Median income: $41,193

155.94 Mbps
avg. download speed

52.84 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Baton Rouge

Population: 225,500

Median income: $56,248

201.58 Mbps
avg. download speed

65.07 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Shreveport

Population: 186,183

Median income: $48,720

190.52 Mbps
avg. download speed

62.11 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Louisiana FAQs

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