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Find internet service and providers in Louisiana

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Overview of internet satisfaction and availability in Louisiana

Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn't offer it to new customers. Instead, you can sign up for AT&T's fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can't get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.

That ranks Louisiana 11th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Louisiana

 3.8/5 average customer satisfaction rating
 11th national ranking for customer satisfaction

$76.02 average price per payment for internet, per household

89.6% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
4,657,757 people

2.53 average people per household

$46,524 average income per household

40 average age per household

50% of population employed

82

6% lower than national average

Ranked 46th nationally

91

28% higher than national average

Ranked 11th nationally

99%

13% higher than national average

Ranked 37th nationally

71%

9% lower than national average

Ranked 45th nationally

Average download speed
200.5 Mbps

3.7% lower than national average
Ranks 22nd nationally

Average upload speed
74.8 Mbps

8.48% higher than national average
Ranks 17th nationally
Compare your speed to the Louisiana average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Louisiana

Provider Avg download speed Avg upload speed Availability Order online
Cameron Communications 308.95 Mbps 249.34 Mbps 100%
Brightspeed 304.4 Mbps 254.88 Mbps 77.59% View Plans for Brightspeed
Fidelity Communications 241.64 Mbps 24.07 Mbps 66.04% View Plans for Fidelity Communications
Cox Communications 234.82 Mbps 17.47 Mbps 95.73% View Plans for Cox Communications
99% of people in Louisiana have access to 100Mbps or faster broadband, ranking 36th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 166.91 Mbps 98.22% 96.83% See all providers for Satellite
LTE Home 150 Mbps 1.24% 98% See all providers for LTE Home
Fixed Wireless 117.89 Mbps 33.14% 67.94% See all providers for Fixed Wireless
Fiber 2630.96 Mbps 90.82% 67.08% See all providers for Fiber
DSL 261.54 Mbps 21.89% 76.69% See all providers for DSL
Cable 941.35 Mbps 48.95% 51.81% See all providers for Cable
5G Home 239.37 Mbps 92.25% 56.8% See all providers for 5G Home

Best cities for internet in Louisiana

Cities in Louisiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Carencro 271.35 Mbps 93.61 Mbps 65% AT&T
Abbeville 259.59 Mbps 45.63 Mbps 61% AT&T
Youngsville 258.37 Mbps 129.97 Mbps 59% LUS Fiber
Luling 257.32 Mbps 154.14 Mbps 94% Cox Communications
Destrehan 256.19 Mbps 99.72 Mbps 85% AT&T
Marrero 254.68 Mbps 162.93 Mbps 90% AT&T
Metairie 242.47 Mbps 100.05 Mbps 84% Cox Communications
Bossier City 238.99 Mbps 97.11 Mbps 58% Optimum

Carencro is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Abbeville and Youngsville also earn top rankings, according to our data.

The most connected cities in Louisiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Lafayette 121,706 100% 100% 100%
Broussard 13,322 100% 100% 100%
Cade 1,960 100% 100% 100%
Bossier City 62,971 100% 100% 100%
Denham Springs 9,393 100% 100% 100%
Lake Charles 82,430 100% 100% 100%
Leonville 1,442 100% 100% 100%
Shreveport 186,183 100% 100% 100%

Lafayette is the most internet-connected city in Louisiana. Lafayette makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Lafayette's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. Broussard and Cade also make it to the top of our list.

Top cities in Louisiana

New Orleans

Population: 380,408

Median income: $41,193

160.51 Mbps
avg. download speed

50.79 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cox Communications

Baton Rouge

Population: 225,500

Median income: $56,248

212.92 Mbps
avg. download speed

76.28 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Shreveport

Population: 186,183

Median income: $48,720

198.16 Mbps
avg. download speed

60.8 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Louisiana FAQs

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