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Overview of internet satisfaction and availability in Montana

Montana doesn’t have the fastest internet options available, and that may be because not many residents have access to fiber, the fastest internet you can get. But some cities, like Billings, have access to three or more internet providers to choose from, which offer customers more variety in plans and pricing.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Montana.

That ranks Montana 45th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Montana

 3.6/5 average customer satisfaction rating
 45th national ranking for customer satisfaction

$123.37 average price per payment for internet, per household

88.5% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
1,093,117 people

2.41 average people per household

$51,733 average income per household

46 average age per household

56% of population employed

86

1% lower than national average

Ranked 37th nationally

67

8% lower than national average

Ranked 47th nationally

98%

13% higher than national average

Ranked 29th nationally

77%

2% lower than national average

Ranked 38th nationally

Average download speed
117.8 Mbps

39.29% lower than national average
Ranks 51st nationally

Average upload speed
21.2 Mbps

62.98% lower than national average
Ranks 51st nationally
Compare your speed to the Montana average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Montana

Provider Avg download speed Avg upload speed Availability Order online
Mid-Rivers Communications 173.42 Mbps 85.83 Mbps 71.85% View Plans for Mid-Rivers Communications
Spectrum 150.44 Mbps 12.17 Mbps 48.9% View Plans for Spectrum
MontanaSky Networks 86.67 Mbps 30.63 Mbps 100% View Plans for MontanaSky Networks
Blackfoot Communications 74.46 Mbps 36.71 Mbps 93.73% View Plans for Blackfoot Communications
3 Rivers Communications 74.15 Mbps 43.38 Mbps 75.61% View Plans for 3 Rivers Communications
98% of people in Montana have access to 100Mbps or faster broadband, ranking 31st nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 237.12 Mbps 79.66% 56.21% See all providers for 5G Home
Cable 976.36 Mbps 77.79% 47.01% See all providers for Cable
DSL 46.4 Mbps 67.63% 64.31% See all providers for DSL
Fiber 1978.62 Mbps 67.17% 81.81% See all providers for Fiber
Fixed Wireless 102.84 Mbps 79.35% 85.27% See all providers for Fixed Wireless
Satellite 185.26 Mbps 96.5% 96.93% See all providers for Satellite

Best cities for internet in Montana

Cities in Montana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Billings 149.84 Mbps 13.65 Mbps 85% TDS Telecom
Great Falls 142.66 Mbps 16.31 Mbps 93% Blackfoot Communications
Butte 131.15 Mbps 10.87 Mbps 65% Spectrum
Helena 128.54 Mbps 18.56 Mbps 83% Spectrum
Missoula 127.61 Mbps 15.73 Mbps 48% Pavlov Media
Bozeman 117.63 Mbps 27.74 Mbps 73% Pavlov Media
Kalispell 112.32 Mbps 15.42 Mbps 88% Spectrum

Billings is the best city in Montana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Great Falls and Butte also earn top rankings, according to our data.

The most connected cities in Montana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Billings 117,093 100% 100% 100%
Black Eagle 672 100% 100% 100%
Great Falls 60,373 100% 100% 100%
Evaro 505 100% 100% 100%
Missoula 74,627 100% 29% 100%

Billings is the most internet-connected city in Montana. Billings makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Billings's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Black Eagle and Great Falls also make it to the top of our list.

Top cities in Montana

Billings

Population: 117,093

Median income: $66,869

149.84 Mbps
avg. download speed

13.65 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
TDS Telecom

Missoula

Population: 74,627

Median income: $65,567

127.61 Mbps
avg. download speed

15.73 Mbps
avg. upload speed

100% have access to high speed internet

28.87% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Pavlov Media

Great Falls

Population: 60,373

Median income: $50,110

142.66 Mbps
avg. download speed

16.31 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Blackfoot Communications

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Montana FAQs

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