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Overview of internet satisfaction and availability in Montana

Montana doesn’t have the fastest internet options available, and that may be because not many residents have access to fiber, the fastest internet you can get. But some cities, like Billings, have access to three or more internet providers to choose from, which offer customers more variety in plans and pricing.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Montana.

That ranks Montana 45th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Montana

 3.6/5 average customer satisfaction rating
 45th national ranking for customer satisfaction

$123.37 average price per payment for internet, per household

88.5% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
1,084,225 people

2.41 average people per household

$51,733 average income per household

46 average age per household

56% of population employed

86

1% lower than national average

Ranked 37th nationally

68

4% lower than national average

Ranked 47th nationally

99%

13% higher than national average

Ranked 31st nationally

77%

2% lower than national average

Ranked 38th nationally

Average download speed
131.6 Mbps

36.8% lower than national average
Ranks 49th nationally

Average upload speed
31.9 Mbps

53.71% lower than national average
Ranks 50th nationally
Compare your speed to the Montana average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Montana

Provider Avg download speed Avg upload speed Availability Order online
Mid-Rivers Communications 279.15 Mbps 139.23 Mbps 71.85% View Plans for Mid-Rivers Communications
TDS Telecom 215.65 Mbps 175.08 Mbps 83.29% View Plans for TDS Telecom
Spectrum 173.16 Mbps 12.71 Mbps 48.9% View Plans for Spectrum
Ziply Fiber 149.83 Mbps 151.12 Mbps 91.04% View Plans for Ziply Fiber
MontanaSky West 145.44 Mbps 92.19 Mbps 60.21% View Plans for MontanaSky West
99% of people in Montana have access to 100Mbps or faster broadband, ranking 33rd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 233.9 Mbps 72.3% 55.51% See all providers for 5G Home
Cable 976.36 Mbps 78.43% 47.01% See all providers for Cable
DSL 46.4 Mbps 68.19% 64.31% See all providers for DSL
Fiber 1978.62 Mbps 67.72% 81.81% See all providers for Fiber
Fixed Wireless 102.84 Mbps 80% 85.27% See all providers for Fixed Wireless
Satellite 181.23 Mbps 97.29% 97.03% See all providers for Satellite

Best cities for internet in Montana

Cities in Montana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Billings 165.83 Mbps 36.77 Mbps 85% Zayo Group
Missoula 158.75 Mbps 16.19 Mbps 48% TDS Telecom
Butte 152.56 Mbps 13.94 Mbps 65% Spectrum
Great Falls 149.57 Mbps 22.67 Mbps 93% Ziply Fiber
Helena 147.94 Mbps 20.07 Mbps 83% TDS Telecom
Kalispell 120.85 Mbps 21.75 Mbps 88% MontanaSky West
Bozeman 112.82 Mbps 38.18 Mbps 73% Spectrum

Billings is the best city in Montana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Missoula and Butte also earn top rankings, according to our data.

The most connected cities in Montana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Billings 117,093 100% 100% 100%
Black Eagle 672 100% 100% 100%
Great Falls 60,373 100% 100% 100%
Evaro 505 100% 100% 100%

Billings is the most internet-connected city in Montana. Billings makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Billings's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Black Eagle and Great Falls also make it to the top of our list.

Top cities in Montana

Billings

Population: 117,093

Median income: $66,869

165.83 Mbps
avg. download speed

36.77 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Zayo Group

Missoula

Population: 74,627

Median income: $65,567

158.75 Mbps
avg. download speed

16.19 Mbps
avg. upload speed

100% have access to high speed internet

28.87% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Great Falls

Population: 60,373

Median income: $50,110

149.57 Mbps
avg. download speed

22.67 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Montana FAQs

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