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Find internet service and providers in New York

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Overview of internet satisfaction and availability in New York

You can find fast speeds and solid deals on internet in New York. Spectrum has a large footprint across the state, giving millions access to sturdy cable service. You can also find Verizon’s über-fast fiber and budget-friendly 5G Home Internet in several major metro areas. If you’re in New York City, you can get excellent fiber or cable service from Optimum or Astound Broadband powered by RCN. But consider T-Mobile 5G Home Internet or Starry Internet if you’re looking for low-cost service.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in New York.

That ranks New York 35th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in New York

 3.6/5 average customer satisfaction rating
 35th national ranking for customer satisfaction

$96.08 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
19,223,191 people

2.55 average people per household

$78,505 average income per household

43 average age per household

56% of population employed

87

1% higher than national average

Ranked 31st nationally

92

24% higher than national average

Ranked 5th nationally

100%

15% higher than national average

Ranked 2nd nationally

82%

4% higher than national average

Ranked 23rd nationally

Average download speed
189.8 Mbps

2.21% lower than national average
Ranks 21st nationally

Average upload speed
59 Mbps

3.22% higher than national average
Ranks 23rd nationally
Compare your speed to the New York average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in New York

Provider Avg download speed Avg upload speed Availability Order online
Verizon Home Internet 258.32 Mbps 151.27 Mbps 98.67% View Plans for Verizon Home Internet
Empire Access 228.39 Mbps 59.88 Mbps 69.25% View Plans for Empire Access
Astound Broadband 225.23 Mbps 28.02 Mbps 55.16%
XFINITY 222.58 Mbps 27.53 Mbps 95.78% View Plans for Xfinity
Greenlight Networks 216.35 Mbps 169.45 Mbps 49.88% View Plans for Greenlight Networks
100% of people in New York have access to 100Mbps or faster broadband, ranking 2nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 194.54 Mbps 100% 96.71% See all providers for Satellite
Fixed Wireless 335.05 Mbps 43.04% 73.98% See all providers for Fixed Wireless
Fiber 2572.81 Mbps 91.67% 88.32% See all providers for Fiber
DSL 23.72 Mbps 89% 83.04% See all providers for DSL
Cable 951.56 Mbps 100% 51.98% See all providers for Cable
5G Home 256.38 Mbps 100% 72.65% See all providers for 5G Home

Best cities for internet in New York

Cities in New York with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Merrick 278.64 Mbps 127.29 Mbps 75% Verizon Home Internet
Massapequa 271.9 Mbps 141.46 Mbps 80% Verizon Home Internet
Uniondale 257.68 Mbps 109.58 Mbps 67% Verizon Home Internet
Oceanside 257.34 Mbps 134.52 Mbps 81% Verizon Home Internet
Bellmore 254.51 Mbps 101.85 Mbps 76% Verizon Home Internet
Sayville 251.9 Mbps 166.51 Mbps 79% Verizon Home Internet
Bay Shore 250.19 Mbps 152.72 Mbps 70% Verizon Home Internet
New City 249.94 Mbps 109.55 Mbps 74% Verizon Home Internet

Merrick is the best city in New York for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Massapequa and Uniondale also earn top rankings, according to our data.

The most connected cities in New York

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
New York 8,622,467 100% 100% 100%
Brooklyn 2,736,074 100% 100% 100%
Cayuta 545 100% 100% 100%
Chenango Forks 1,954 100% 73% 100%
Ithaca 31,359 100% 100% 100%
Maine 5,153 77% 63% 77%
Mountainville 109 100% 52% 100%

New York is the most internet-connected city in New York. New York makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of New York's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Brooklyn and Cayuta also make it to the top of our list.

Top cities in New York

New York

Population: 8,622,467

Median income: $77,630

137.54 Mbps
avg. download speed

35.96 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Consolidated Communications

Brooklyn

Population: 2,736,074

Median income: $67,733

212.28 Mbps
avg. download speed

81.85 Mbps
avg. upload speed

99.98% have access to high speed internet

99.98% have access to fiber internet

99.98% have access to 3 or more providers

Fastest ISP
Optimum

Queens

Population: 2,405,464

Median income: $81,142

235.94 Mbps
avg. download speed

65.57 Mbps
avg. upload speed

99.71% have access to high speed internet

99.68% have access to fiber internet

99.71% have access to 3 or more providers

Fastest ISP
Windstream

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

New York FAQs

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