All West Communications Customer Reviews
7 All West Communications Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Anna M | 02-16-2025
Verified User
Superior service!
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Robert N | 02-06-2025
Verified User
After an initial bumpy start for about two weeks of Dec 2023, I have been up for more than a year 100% of the time. I check my speed all the time (1000mps,), and I get very close to the speed both down and up speeds. I find their service to be excellent. I get a live voice if I want to. It is also true that I am hardwired into the Plume router for my computer. My tv is not hardwire and I have no issues with the wifi. I use a plume extender for my basement relatives and they have no problems. I have a two story house and my main rounter is on the top floor sending a signal to the extender in the basement. I don't know if this is a common process, but I made sure that the fiber optic line that came into the mainbox on the side of my house, also came out of this box all the way to my top floor into a main box and plume router. It is only there that the hard wire to my computer changes to a cable.
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Josh H | 08-18-2024
Internet is fine when it works but constant outages, price is so high for the 300mb of 1g I pay for.... Customer service is nice and tries is just a terrible company that knows we don't have any other options in the area.
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Gary H | 01-09-2024
Verified User
I’m paying for 1000mbps. I’m am getting pixelation on my brand new Sony TV. I checked the download speed at my home and I’m only getting 265mbps. My upload speed is even worse…165mbps. Terrible. I will attempt to contact All West but I doubt I’ll actually be able to talk to a live person. Disappointed!
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Jeff T | 12-27-2023
Internet down for 3rd day in a row. Excessively on hold & no idea if & when tech might show up. They had issues which said resolved, didn’t help me!
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Joshua H | 07-24-2020
Verified User
Best internet in town but still terrible....
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Ann D | 04-09-2019
Verified User
after checking how much internet a family would need and maxing all answers except the large down load, it determined much less than the suggested mbps from our company that we pay for is 150 mbps. we need less than half of that. Even the business level of mbps was much less than I believed I needed.
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