AT&T Wireless Customer Reviews
35 AT&T Wireless Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Lyn V | 02-02-2025
I just started using AT&T Wireless as my carrier 2 1/2yrs ago, and it's so hard to think about leaving Lol.. Their app is super user friendly. The automated system is SO accommodating to customers' needs, especially when it comes to extensions on bill paying. They truly understand that they're not your only bill, & that "life happens" constantly! Lol Their phone equipment is high quality & durable. My visits to the neighborhood AT&T Store are so delightful thanks to the very professional, personable, & extremely knowledgeable staff. Yes, Mgr Ariana, Kelly, Amy & my all time FAVE Brian make it such a comfortable home like environment that it's hard to leave! And they're not short on the chuckles either! Brian has assisted me every time I've been in to the store so far, & you'll never meet such a well mannered, patient, confident, thoughtful young man. Very easy on the eyes too!
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Boz M | 06-14-2024
I have been calling AT&T customer service so many times and I can’t get anywhere with them every time they do something they mess up my account even worse. They are one of the worst customer service companies I ever dealt with and I am switching my service.
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Valerie R | 06-11-2024
Internet is very inconsistant. On and off all the time. The outside box has been switched out 4 times. We had a service call placed and no one showed up. Left existing cable that is no long in use. Basement looks like spagetti junction.
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George B | 05-27-2024
Have had AT&T Fiber Optics for 3 Years. No problems at all. Great Service!
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Wanda L | 05-21-2024
I would like to say thank you Haysam! You helped me when I have been trying for 4 months to get this situation resolved. You were quick, understanding, and polite, and courteous. AT&T needs more of you and your excellent customer service. Please no more machines I like talking with a live person to understand. No more long waiting times that is what AT&T needs to work on. Thank you Haysam GREAT JOB!!!
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Penny B | 05-07-2024
We never have a problem.
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Cynthia B | 10-01-2023
They offer excellent support and services you always get a service representative for any reason thank you.
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Regan P | 09-29-2023
Verified User
I was very frustrated trying to get my order satisfied after several days of being given the run around. AT&T Customer service has been awful for the last few months. Many customers are leaving and I don’t blame them.
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Anele D | 09-28-2023
A Useless cell phone provider.
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Danielle M | 09-27-2023
Absolutely the worst wireless. Lost my number during Port for 3 weeks even though I had a working 14 pro max phone. No calls or texts for 3 weeks on the phone everyday for more tha 4 hours each time getting the run around. Blaming the last service company, then blaming Apple, then hanging up on me several times when they couldn’t figure out what happened. Several emails and weeks without a working phone and I’m still on hold waiting for answers. Worst decision I have ever made. At&T has the worst absolute worst customer service.
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