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Hughesnet Customer Reviews

Overall customer satisfaction rating: 3/5

Share your experience as a Hughesnet customer. What makes this provider stand out? Has the service performed well for your household? Good or bad, we want to know how you rate Hughesnet. Keep reading to see what other customers have to say.

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What people really say about Hughesnet

Who knows Hughesnet better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.

(5/5)

 

“I really like the quality of service from Hughes net. The speeds are good. The signal is good. when the weather gets bad, it might go out for a few minutes, but it always comes back right away. It’s very dependable. I go to school online so it is important for me to have good Internet service and I am very pleased with what I am getting my other ISP Never would update the modems or do anything about the slow speeds that I had while doing speed test Hughesnet always lives up to what they say. It is good Internet. Very consistent and I am very well pleased.”

– Ronnie R

(5/5)

 

“Have Hughes for almost 20 years. Never any problems. When something wrong they fix before I know about it!!”

– K M

(5/5)

 

“They were quick about getting me setup. There installer was very nice and helpful.”

– Richard B

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425 Hughesnet customer reviews.

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Stewart H | 12-02-2024

Made 2 appointments with them and never showed up plus they never even called me to cancel either appointment.

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E M | 11-17-2024

more that satisifed have had service for 14 years with excell. tech. assistance. others who we have tried were dismissed because of lack of quality service because of mountains in area and there is no tv service due to being in orange zone by all providers only stupid local channels which are terrible.

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E M | 11-17-2024

hughesnet is best provider..spectrum is not available nor is it that good..this is a orange area meaning there is no tv reception whatso ever because of the mountainsalso the spectrum cost is too much

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Ronnie R | 08-12-2024

I really like the quality of service from Hughes net. The speeds are good. The signal is good. when the weather gets bad, it might go out for a few minutes, but it always comes back right away. It’s very dependable. I go to school online so it is important for me to have good Internet service and I am very pleased with what I am getting my other ISP Never would update the modems or do anything about the slow speeds that I had while doing speed test Hughesnet always lives up to what they say. It is good Internet. Very consistent and I am very well pleased.

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Donald R | 07-04-2024

they work

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Pricilla J | 06-16-2024

I already have Hughesnet and the service is ridiculous everybody that I know that have their service is complaining trying to find a way for a better service provider to come to our community.

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Connie O | 06-12-2024

Hughes Net promises a certain price and always debits your credit card a different price! Their service is only fair. When needing service, the technician comes about 4 hours after the scheduled time! I just cancelled with them and got a different provider. BEWARE!, they are crooks!

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K M | 05-23-2024

Have Hughes for almost 20 years. Never any problems. When something wrong they fix before I know about it!!

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Richard B | 03-28-2024

They were quick about getting me setup. There installer was very nice and helpful.

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STACY S | 03-11-2024

GOOD INTERNET SERVICE

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