What people really say about Metronet
Who knows Metronet better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(4/5)
“New in area, but fiber-based MetroNet is great so far@ Outstanding speed, both up and down loading, and responsive customer service too! Byw Spectrum!”
– Larry G
(5/5)
“I have no had any problems with Metro Net. I can not think of anything they can do better.”
– Verified User
(4/5)
“Love the speed and the reliability of the service. I work from home and can a always count on them. They need to make customer service easier to access.”
– Verified User
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Read our Metronet customer reviews.
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165 Metronet customer reviews.
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J Z | 12-04-2024
Verified User
Have had for 5 yrs. Excellent support, speed and reliability with a good price for fiber.
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Carole G | 11-25-2024
Verified User
I like he service but goes up $10 second and again the thr is. Pay $43 now.
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Rosemary M | 06-25-2024
Verified User
Nickle and dime you even to pay your bill. Looking for a better supplier.
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Wanda W | 06-25-2024
Verified User
Prices are ridiculously high-as are most things today
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Larry G | 10-01-2023
Verified User
New in area, but fiber-based MetroNet is great so far@ Outstanding speed, both up and down loading, and responsive customer service too! Byw Spectrum!
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Patricia P | 09-26-2023
Verified User
We just got MetroNet a lot of times we have no internet connection. I was so excited to get it by same problems.
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Verified U | 05-23-2023
Mainly the price was better than what we had before. I don't think we've had any issues that required us to contact customer service.
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Verified U | 05-23-2023
They contract out their technicians which can make things a little difficult with setup but they have very nice customer service people
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