Northwest Communications Customer Reviews
5 Northwest Communications Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Nicole V | 10-02-2023
They definitely know they have a monopoly on internet in the area.
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Brian M | 08-04-2023
Unfortunately, we don't have a lot of choice in the area and I think NW Communications probably the best choice. Certainly not the best provider I had but don't know why the other reviewer downrated them so much. Pros: Stable connection with no outages Normally same day or next day service and they show up when they say they will Have yet to have a price increase in 4 years Upgraded my speed twice in 4 years with no price change Never had any complaints about the support staff Never have had a contract or other stupid fees Cons No afterhours dispatch for at home service No weekend dispatch for at home service $85/month for 50MPS on the high side Had issues first year with their modem causing outages Definitely think the pros outweigh the cons for me. They are upgrading to fiber sometime in the next year which will hopefully include my neighborhood.
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Verified U | 04-28-2023
When there is an outage that effects more than one person they should do a programmed call letting us know instead of us thinking is our end.
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Bob J | 03-28-2023
I would never again use this company. Fraudulent claims, less than honest business practises
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Justin K | 08-19-2014
Northwest Communications is out local internet provider they are a stable, well rounded company that is willing to help and assist with any needs your company or home would like to have. We have Fiber to the Home and we were able to get any speed we wished with still a competitive price and a local friendly service. I recommend this provider to anyone in there coverage area.
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