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Rise Broadband Customer Reviews

Overall customer satisfaction rating: 3/5

Share your experience as a Rise Broadband customer. What makes this provider stand out? Has the service performed well for your household? Good or bad, we want to know how you rate Rise Broadband. Keep reading to see what other customers have to say.

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What people really say about Rise Broadband

Who knows Rise Broadband better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.

(5/5)

 

“Even during a thunderstorm our internet stayed connected! That is awesome! The only issue was installing took alot longer than planned but for understandable reasons.”

– Verified User

(5/5)

 

“I think they need to update their towers so that the signal doesn’t go out as often. But customer service is great.”

– Verified User

(4/5)

 

“Much more expensive than last provider, Spectrum. Good customer service. Good communication with outages.”

– Verified User

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262 Rise Broadband customer reviews.

Rise Broadband

Dustin M | 01-31-2025

Verified User

Great internet provider, I've been on there service for 15+ years, not many outages and customer service is always great

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Josh S | 01-31-2025

Verified User

Service allows streaming on multiple devices and is reliable!

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Jose A | 01-30-2025

Verified User

Great service, waiting for the 250 mbps to come to our area. Was told this month!!

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Jerry K | 01-30-2025

Verified User

Very happy with my service

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Christopher F | 01-30-2025

Verified User

Very fast installation and no commitment. Fast and mostly reliable. I have about 1 day of downtime per year that I have had it. Bandwidth and ping time is good enough to stream 2-3 devices in 1080p at a time. Wish there was loyalty discounts for multi-year customers.

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Randy W | 01-28-2025

Verified User

Great service for people like me who live in a rural area!

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Tonya S | 01-27-2025

Verified User

Rise Broadband Internet has been my provider for over 15 yrs Very satisfied with the service, pricing and speed...

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Cleo N | 01-24-2025

We recently signed up for fiber, and itā€™s much faster and more stable than anything we have had to date.

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Jeremy S | 01-21-2025

I've had Rise Broadband service since October 2020. Their service has always been reliable. The service is fast enought for my family to stream all TV services while being on conf calls, etc. I'm very satisfied with their service!

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Stephen M | 01-20-2025

Great service

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