SCI Broadband Customer Reviews
5 SCI Broadband Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Abe L | 09-02-2024
We have had this device for a few years and recently upgraded to a 1GB line with them. The tech came out and install the fiber into my house at no charge. The all fiber line is very fast. Because the fiber is all the way into my house I not only get the 1gb speed but it is also symmetrical (upload and download are the same 1gb speed). In addition to the speed going from 250mb to 1gb, the price is reduced from $142/mo. to $112/mo. You can also get lower speeds for much less. This internet has been very reliable and the technical support was great. Thank you SCI for providing a very good internet out here by our lake.
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Jamie B | 04-13-2023
We've had this service for 3 years now and like it. Connection is fast and reliable and service calls have never taken more than a day or two. We have never experienced an outage except when fiber optic lines were accidentally cut somewhere else in the state. Weather has zero effect because all lines are buried. Love the Plume wireless home network coverage too.
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TJ S | 06-29-2022
Poor customer service - POOR Service goes down when there is a storm . Overpriced.
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Ronald D | 06-05-2015
We would have liked to go with our original provider which was century link but had trouble with the initial set up so then went with a local provider which was over priced slow and even had to trade motems and needed technical support when we did nt really need it and we even bundled cable in with internet snd the price was double from what they stated it would be
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Adria B | 04-22-2014
We have had this internet service for over 3 years. We have had very few problems with it. And most we have had were weather related. Not the fault of the company. The customer service/phone reps have been very polite and prompt at taking care of me as a customer.
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