unWired Broadband Customer Reviews
38 unWired Broadband Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Bill C | 06-21-2024
Verified User
I'm paying $84 a month and only get 5.18 mbps on the down load and 1.53 on the up load, can't even operate a security cam...not the best internet provider. About to switch companies.
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3 
0
Aaron S | 04-24-2024
Verified User
the speeds are insanely slow i can start a game download and walk away and wont need to return until 2 or more business days before the game is ready, unless theres an update then there goes another few hours before i can touch the game let alone streaming a movie or something while i wait.
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Jasmin G | 04-05-2024
great service and great customer service.
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Scott K | 03-10-2024
Verified User
When it works, it works great. If it goes down, they expect you to wait 2-4 days for a repair. If you get a tech on the phone who is good they can usually fix, but then again that's a big if. Also, they will make promises and then NOT follow through. They promised us a service call last Friday and when we called back at five to see how much longer were told they did not have a call scheduled for us in the system. So, is it fast yes, as long as it works! We are seriously looking at other providers and I wish we had NEVER changed to them. Worst decision ever!!!
Was this review helpful? 9 0
Joshua M | 02-28-2024
Verified User
Good internet, glad i switched, wished they lowered the price a bit and made faster plans, maybe a 1 gig!
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Samuel R | 01-30-2024
Good service great representatives, and good all around plans
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Claudia V | 01-27-2024
Verified User
Great service
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Abbie O | 12-28-2023
Verified User
Great reliable and fast internet for rural communities. The absolute GOLD standard of customer service. I would give them 10 stars if I could.
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DYLAN K | 12-18-2023
Worst service not get them for they will mess up installing your service and don't come fix it while charing you for everything still. Might have to get some legal help to get in contact with these people to ether get the job done for money back to get new service. DO NOT GET THEM AT ALL.
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Casey A | 11-28-2023
Verified User
Have been a customer for years. The couple of times I've needed help from them, they've been super helpful, respectful, prompt, and knowledgeable. Thanks so much, Dusty and Edward! You guys are the best!
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