Author

Austin Aguirre

Austin worked as a broadband technician installing and troubleshooting countless home internet networks for some of the largest ISPs in the U.S. He became a freelance writer in 2020 specializing in software guides. After graduating with a BS in technical communication from Arizona State University, he joined the team at HighSpeedInternet.com where he focuses on home network improvement and troubleshooting.

How to Switch Internet Service Providers with Less Hassle

by Austin Aguirre | Oct 12, 2023 | Brand Guides, FAQ

Step 1: Understand your internet needs and why you want to switch services
Step 2: Find the costs of canceling your current internet service
Step 3: Find the other Internet Service Providers in your area
Step 4: Pick a provider that matches your needs
Step 5: Call your current ISP
Step 6: Order your new service and schedule an installation date
Step 7: Cancel your old internet service

HighSpeedInternet.com Customer Satisfaction Survey 2022

2022 Internet Customer Satisfaction Survey

by Austin Aguirre | Oct 4, 2023 | Brand Guides

Update: This report uses data collected in 2022. If you want more up-to-date information, check out...

2023 internet survey insights title graphic

2023 Survey Insights: Why You’re Choosing the Wrong Internet

by Austin Aguirre | Oct 3, 2023 | Brand Guides

Our annual survey results are in, and you may be shocked at what American consumers found most important about their Internet!

2023 Customer Satisfaction Survey

by Austin Aguirre | Sep 13, 2023 | Brand Guides

Every year at HighSpeedInternet.com, we survey thousands of people to track how internet providers are performing...

Why is My Wi-Fi Not Working? How to Fix Your Internet

by Austin Aguirre | Sep 12, 2023 | How-To, Technology

What to do when you have a Wi-Fi signal but no internet access.

person gaming on computer hearing headset

Why Is Fiber Good for Gaming?

by Austin Aguirre | Aug 23, 2023 | Gaming

How a fiber internet connection gives you the edge in online gaming.

Internet Connection Troubleshooting Guide

7 Ways to Fix a Slow AT&T Internet Connection

by Austin Aguirre | May 19, 2023 | Brand Guides, Technology

Fix your AT&T internet issues.

How to Self-Install Cox

by Austin Aguirre | Apr 26, 2023 | Brand Guides, FAQ

Your internet package determines the self-installation process. We’ve broken down the self-installation instructions for Cox Communications accordingly.