How To Get Low-Income Internet Through Ziply Fiber
Ziply Fiber customers affected by the end of the ACP may still be able to get a discount through Lifeline
Jun 5, 2024 | Share 
Brand Guides, How-To, Low-Income
The Affordable Connectivity Program (ACP) has run out of funding and is shutting down, causing millions of Americans to lose the discounts they’ve relied on to afford their internet bill.
While there’s still an urgent need for a nationwide solution at the federal level, there are other low-income internet programs that are still available.
Ziply Fiber collaborates with another government assistance program: Lifeline. If you qualify, you may still be able to get a discount on your Ziply Internet bill. But even if you don’t qualify for Lifeline, Ziply Fibers offers quality fiber internet plans as low as $20 per month. Below, we go over what to expect now that the ACP is ending, how to find out if you qualify for the Lifeline program, and the best Ziply Fiber budget plans.
What happens when the ACP ends?
April was the last fully-funded month of the ACP that those in the program received their full benefit. In May, most participants will only receive a partial payment of $7–$16 toward their monthly internet bill, rather than the full $30. After May, no one in the program will receive any benefits unless Congress chooses to fund the program once again.
Once the program has ended, those on plans wholly covered by the ACP plan will lose internet service completely unless they opt-in to receiving undiscounted service from their provider. ACP customers can also opt-out of their internet service at the end of the ACP.
To avoid an interruption in service, you must do the following:
- Acknowledge receiving the disclosures about the ACP ending.
- Consent to receive internet service without the ACP discount.
- Pay your full bill for the upcoming month.
You can also choose to switch to a different provider, or cancel your connection entirely, though we’d suggest looking into other free and low-cost options first.
Alternatives to the ACP
With the end of the ACP, you may be one of the millions of households losing much-needed help with their internet bill, but there are other government programs that may help you balance your budget.
The Lifeline program works similarly to the ACP by providing qualifying consumers a discount on internet and phone service, but it has stricter eligibility requirements—not all ACP participants will qualify for Lifeline. However, if you qualified for the ACP through one of the programs below, you probably for the Lifeline program:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Veterans Pension and Survivors Benefits
- Federal Public Housing Assistance (FPHA)
- Medicaid
- Tribal Programs for Native Americans
Lifeline also offers benefits based on income, but the threshold for Lifeline is 135% of the federal poverty guideline, rather than the 200% needed for the ACP. To check your eligibility for the program, visit the Lifeline website.
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Cheap Ziply Fiber plans
| Package | Price | Speed | Details | Order online |
|---|---|---|---|---|
| Fiber 100/100 | $20.00/mo.* | 100Mbps |
| View plan for Ziply Fiber |
| Fiber 300/300 | $30.00/mo.* | 300Mbps |
| View plan for Ziply Fiber |
* For new residential customers only. No annual contract required. Prices shown are before taxes and fees and require autopay and paperless billing.
Ziply Fiber offers a few highly affordable internet plans, which is rare for a fiber provider. For just $20 per month, you get symmetrical speeds and unlimited data. Even better, these plans don’t require a credit check.
Other providers with low-income programs
One reason the ACP worked so well is that it was nearly universal—all major internet providers participated in it and had an incentive to tailor their own plans to work better with the subsidy it provided. Many ISPs have stepped up to fill the gap left by the end of the ACP, but while their requirements and benefits are similar, there are some important differences between these programs.
Here are some other internet providers with affordable internet plans and programs:
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Enter your information below to find the provider in your area that best meets your needs.
Additional resources
If you’d like to learn more about low-income programs and other ways to find affordable internet, there are lots of other articles on HighSpeedInternet.com to help you learn about the topic.
- Government Programs To Make Internet Service More Affordable
- How To Get Free and Low-Cost Internet
- Best Internet Deals
- Best Internet Plans and Discounts for Seniors
- Best Internet Plans and Discounts for Students
- Best Internet for Veterans and Military Families
- Rural Internet Providers
- The End of the ACP
Author - Austin Aguirre
Austin worked as a broadband technician installing and troubleshooting countless home internet networks for some of the largest ISPs in the U.S. He became a freelance writer in 2020 specializing in software guides. After graduating with a BS in technical communication from Arizona State University, he joined the team at HighSpeedInternet.com where he focuses on home network improvement and troubleshooting.
Editor - Jessica Brooksby
Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.
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