Find internet service and providers in Tennessee
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Overview of internet satisfaction and availability in Tennessee
Spectrum, Xfinity, Xtreme Powered by Mediacom, and WOW! Internet offers cable internet in Tennessee, but you may see just two in any given area with speeds reaching up to 1,000–1,200Mbps. If you want faster speeds, AT&T and Earthlink offer identical fiber internet plans at 5,000Mbps, followed by Google Fiber in select areas with 2,000Mbps. Other internet options in Tennessee include fiber internet from Vyve Broadband and Brightspeed, satellite internet from HughesNet and Viasat, and wireless 5G Home Internet supplied by T-Mobile.
Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Tennessee.
That ranks Tennessee 13th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Tennessee
3.8/5 average customer satisfaction rating
13th
national ranking for customer satisfaction
$77.04 average price per payment for internet, per household
90.1% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
3.9/5 average reliability rating of services state-wide
Population:
7,001,803 people
2.48 average people per household
$55,039 average income per household
43 average age per household
53% of population employed
3% lower than national average
Ranked 42nd nationally
8% higher than national average
Ranked 31st nationally
13% higher than national average
Ranked 35th nationally
3% lower than national average
Ranked 40th nationally
Fastest internet providers in Tennessee
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Brightspeed | 297.43 Mbps | 272.63 Mbps | 82.69% | View Plans for Brightspeed |
| United Communications | 260.71 Mbps | 204.24 Mbps | 39.55% | View Plans for United Communications |
| Google Fiber | 259.96 Mbps | 192.04 Mbps | 65.79% | View Plans for Google Fiber |
| EPB | 243.27 Mbps | 158.48 Mbps | 79.33% | View Plans for EPB |
| EPB Fiber | 243.27 Mbps | 158.48 Mbps | 62.15% | View Plans for EPB Fiber |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| Fiber | 2967.91 Mbps | 78.47% | 68.06% | See all providers for Fiber |
| DSL | 176.82 Mbps | 29.25% | 82.69% | See all providers for DSL |
| Cable | 1365.67 Mbps | 94.65% | 63.84% | See all providers for Cable |
| 5G Home | 240.01 Mbps | 92.5% | 55.13% | See all providers for 5G Home |
| Fixed Wireless | 43.97 Mbps | 23.42% | 74.7% | See all providers for Fixed Wireless |
| LTE Home | 124.5 Mbps | 0.33% | 98.5% | See all providers for LTE Home |
| Satellite | 136.03 Mbps | 79.62% | 90.02% | See all providers for Satellite |
Best cities for internet in Tennessee
Cities in Tennessee with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| White House | 295.44 Mbps | 171.6 Mbps | 70% | Cumberland Connect |
| Smyrna | 270.16 Mbps | 163.89 Mbps | 76% | AT&T |
| Lebanon | 246.41 Mbps | 132.35 Mbps | 70% | United Communications |
| Hendersonville | 245.82 Mbps | 130.74 Mbps | 91% | AT&T |
| Spring Hill | 244.48 Mbps | 120.9 Mbps | 72% | United Communications |
| Powell | 243.44 Mbps | 149.71 Mbps | 93% | Frontier |
| Hixson | 243.36 Mbps | 148.84 Mbps | 100% | EPB |
| Hixson | 243.36 Mbps | 148.84 Mbps | 100% | EPB Fiber |
White House is the best city in Tennessee for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Smyrna and Lebanon also earn top rankings, according to our data.
The most connected cities in Tennessee
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Johnson City | 70,720 | 100% | 100% | 100% |
| Lynchburg, Moore County | 6,540 | 100% | 100% | 100% |
| Knoxville | 191,857 | 100% | 100% | 100% |
| Alcoa | 11,095 | 100% | 100% | 100% |
| Elizabethton | 14,375 | 100% | 100% | 100% |
| Kingsport | 55,415 | 100% | 100% | 100% |
| Vonore | 1,730 | 100% | 100% | 100% |
| Lebanon | 39,562 | 100% | 100% | 100% |
Johnson City is the most internet-connected city in Tennessee. Johnson City makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Johnson City's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Lynchburg, Moore County and Knoxville also make it to the top of our list.
Top cities in Tennessee
Nashville
Population: 684,103
Median income: $67,008
203.74 Mbps
avg. download speed
97.55 Mbps
avg. upload speed
71.28% have access to high speed internet
71.17% have access to fiber internet
71.28% have access to 3 or more providers
Memphis
Population: 630,027
Median income: $45,750
182.98 Mbps
avg. download speed
64.06 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Knoxville
Population: 191,857
Median income: $56,256
206.09 Mbps
avg. download speed
91.12 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.