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Overview of internet satisfaction and availability in Utah

Utah has surprisingly good internet, especially along the Wasatch Front. Both Provo and Salt Lake were early Google Fiber cities and much of Google Fiber’s recent expansion has also been in the state. Several towns have also invested in municipal broadband projects, creating options that are both fast and cheap. Other providers have built out their fiber and cable networks to compete, giving Utahns a wide range of incredibly fast options.

Rural areas in South and Central Utah have less access to fiber connections, though even medium-sized cities like Cedar City still have access to cable providers like Xfinity. For those that live in very rural areas, there are a number of fixed wireless providers like Rise Broadband that have coverage throughout much of the state.

Internet providers received an average satisfaction rating of 4 out of 5 stars from customers in Utah.

That ranks Utah 3rd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Utah

 4/5 average customer satisfaction rating
 3rd national ranking for customer satisfaction

$69.01 average price per payment for internet, per household

95.5% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
3,271,616 people

2.99 average people per household

$71,723 average income per household

35 average age per household

61% of population employed

91

5% higher than national average

Ranked 8th nationally

90

32% higher than national average

Ranked 14th nationally

100%

14% higher than national average

Ranked 12th nationally

84%

7% higher than national average

Ranked 9th nationally

Average download speed
144.5 Mbps

5.25% higher than national average
Ranks 15th nationally

Average upload speed
60.6 Mbps

3.74% higher than national average
Ranks 21st nationally
Compare your speed to the Utah average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Utah

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 275.4 Mbps 196.15 Mbps 65.26% View Plans for Google Fiber
XFINITY 266.54 Mbps 44.64 Mbps 95.78% View Plans for Xfinity
UTOPIA 260.71 Mbps 229.18 Mbps 82.28%
Direct Communications 241.71 Mbps 162.95 Mbps 99.46% View Plans for Direct Communications
Emery Telcom 231.17 Mbps 202.91 Mbps 100%
100% of people in Utah have access to 100Mbps or faster broadband, ranking 13th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 239.3 Mbps 93.23% 56.8% See all providers for 5G Home
Cable 1738.04 Mbps 93.02% 93.83% See all providers for Cable
DSL 584.16 Mbps 17.16% 68.35% See all providers for DSL
Fiber 4087.02 Mbps 89.71% 54.29% See all providers for Fiber
Fixed Wireless 220.09 Mbps 94% 78.16% See all providers for Fixed Wireless
Satellite 173.55 Mbps 98.72% 99.27% See all providers for Satellite

Best cities for internet in Utah

Cities in Utah with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Kaysville 291.32 Mbps 42.76 Mbps 46% XFINITY
Clearfield 290.47 Mbps 65.47 Mbps 58% UTOPIA
Pleasant Grove 284.27 Mbps 145.34 Mbps 56% Utah Broadband
Magna 276.65 Mbps 86.5 Mbps 33% XFINITY
Roy 265.42 Mbps 67.99 Mbps 37% XFINITY
Syracuse 262.9 Mbps 102.71 Mbps 45% UTOPIA
Sandy 261.69 Mbps 105.54 Mbps 42% Google Fiber
Alpine 257.4 Mbps 26.63 Mbps 40% XFINITY

Kaysville is the best city in Utah for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Clearfield and Pleasant Grove also earn top rankings, according to our data.

The most connected cities in Utah

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Provo 114,400 100% 100% 100%
Draper 50,635 100% 100% 100%
Highland 19,267 100% 100% 100%
Lehi 77,110 100% 100% 100%
Salt Lake City 201,269 100% 100% 100%
Sandy 95,635 100% 100% 100%
Saratoga Springs 40,391 100% 100% 100%
American Fork 33,986 100% 100% 100%

Provo is the most internet-connected city in Utah. Provo makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Provo's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Draper and Highland also make it to the top of our list.

Top cities in Utah

Salt Lake City

Population: 201,269

Median income: $72,705

205.65 Mbps
avg. download speed

99.98 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber

West Valley City

Population: 138,868

Median income: $74,672

244.95 Mbps
avg. download speed

80.86 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Syringa Networks

West Jordan

Population: 116,383

Median income: $80,221

229.58 Mbps
avg. download speed

60.48 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
T-Mobile

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Utah FAQs

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