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Overview of internet satisfaction and availability in Utah

Utah has surprisingly good internet, especially along the Wasatch Front. Both Provo and Salt Lake were early Google Fiber cities and much of Google Fiber’s recent expansion has also been in the state. Several towns have also invested in municipal broadband projects, creating options that are both fast and cheap. Other providers have built out their fiber and cable networks to compete, giving Utahns a wide range of incredibly fast options.

Rural areas in South and Central Utah have less access to fiber connections, though even medium-sized cities like Cedar City still have access to cable providers like Xfinity. For those that live in very rural areas, there are a number of fixed wireless providers like Rise Broadband that have coverage throughout much of the state.

Internet providers received an average satisfaction rating of 4 out of 5 stars from customers in Utah.

That ranks Utah 3rd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Utah

 4/5 average customer satisfaction rating
 3rd national ranking for customer satisfaction

$69.01 average price per payment for internet, per household

95.5% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
3,363,182 people

2.99 average people per household

$71,723 average income per household

35 average age per household

61% of population employed

91

5% higher than national average

Ranked 8th nationally

87

18% higher than national average

Ranked 13th nationally

97%

12% higher than national average

Ranked 41st nationally

84%

7% higher than national average

Ranked 9th nationally

Average download speed
188.5 Mbps

2.91% lower than national average
Ranks 23rd nationally

Average upload speed
56.9 Mbps

0.35% lower than national average
Ranks 25th nationally
Compare your speed to the Utah average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Utah

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 245.86 Mbps 161.61 Mbps 65.79% View Plans for Google Fiber
XFINITY 223.84 Mbps 19.5 Mbps 95.78% View Plans for Xfinity
Emery Telcom 199.76 Mbps 161.49 Mbps 100%
Beehive Broadband 188.94 Mbps 141.61 Mbps 51.62% View Plans for Beehive Broadband
97% of people in Utah have access to 100Mbps or faster broadband, ranking 40th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 236.78 Mbps 86.41% 65.66% See all providers for 5G Home
Cable 1556.09 Mbps 90.49% 90.48% See all providers for Cable
DSL 584.16 Mbps 16.69% 68.35% See all providers for DSL
Fiber 4090.25 Mbps 87.27% 54.23% See all providers for Fiber
Fixed Wireless 226.81 Mbps 90.89% 76.8% See all providers for Fixed Wireless
Satellite 174.85 Mbps 96.04% 99.27% See all providers for Satellite

Best cities for internet in Utah

Cities in Utah with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Roy 242.46 Mbps 20.52 Mbps 37% XFINITY
Syracuse 229.57 Mbps 45.76 Mbps 45% Syringa Networks
Layton 228.31 Mbps 74.18 Mbps 45% Syringa Networks
Ogden 221.2 Mbps 23.46 Mbps 44% FirstDigital Telecom
North Salt Lake 217.72 Mbps 52.9 Mbps 44% CenturyLink
Clearfield 217.22 Mbps 64.05 Mbps 58% CentraCom
Centerville 214.61 Mbps 177.2 Mbps 51% Intelligent Computing Solutions
Pleasant Grove 214.36 Mbps 86.12 Mbps 56% UTOPIA

Roy is the best city in Utah for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Syracuse and Layton also earn top rankings, according to our data.

The most connected cities in Utah

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Provo 114,400 100% 100% 100%
Centerville 16,740 100% 100% 100%
Draper 50,635 100% 100% 100%
Highland 19,267 100% 100% 100%
Lehi 77,110 100% 100% 100%
Lindon 11,478 100% 100% 100%
Midvale 35,609 100% 100% 100%
Salt Lake City 201,269 100% 100% 100%

Provo is the most internet-connected city in Utah. Provo makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Provo's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Centerville and Draper also make it to the top of our list.

Top cities in Utah

Salt Lake City

Population: 201,269

Median income: $72,705

197.8 Mbps
avg. download speed

83.94 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Syringa Networks

West Valley City

Population: 138,868

Median income: $74,672

200.06 Mbps
avg. download speed

42.62 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Intelligent Computing Solutions

West Jordan

Population: 116,383

Median income: $80,221

173.72 Mbps
avg. download speed

28.57 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Utah FAQs

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