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Overview of internet satisfaction and availability in Utah

Utah has surprisingly good internet, especially along the Wasatch Front. Both Provo and Salt Lake were early Google Fiber cities and much of Google Fiber’s recent expansion has also been in the state. Several towns have also invested in municipal broadband projects, creating options that are both fast and cheap. Other providers have built out their fiber and cable networks to compete, giving Utahns a wide range of incredibly fast options.

Rural areas in South and Central Utah have less access to fiber connections, though even medium-sized cities like Cedar City still have access to cable providers like Xfinity. For those that live in very rural areas, there are a number of fixed wireless providers like Rise Broadband that have coverage throughout much of the state.

Internet providers received an average satisfaction rating of 4 out of 5 stars from customers in Utah.

That ranks Utah 3rd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Utah

 4/5 average customer satisfaction rating
 3rd national ranking for customer satisfaction

$69.01 average price per payment for internet, per household

95.5% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
3,271,616 people

2.99 average people per household

$71,723 average income per household

35 average age per household

61% of population employed

91

5% higher than national average

Ranked 8th nationally

90

27% higher than national average

Ranked 13th nationally

100%

14% higher than national average

Ranked 12th nationally

84%

7% higher than national average

Ranked 9th nationally

Average download speed
217 Mbps

4.23% higher than national average
Ranks 14th nationally

Average upload speed
83.4 Mbps

21.07% higher than national average
Ranks 10th nationally
Compare your speed to the Utah average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Utah

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 285.36 Mbps 193.83 Mbps 65.26% View Plans for Google Fiber
UTOPIA 264.98 Mbps 232.96 Mbps 82.28%
XFINITY 259.1 Mbps 38.41 Mbps 95.78% View Plans for Xfinity
Direct Communications 233.09 Mbps 162.32 Mbps 99.46% View Plans for Direct Communications
Emery Telcom 230.19 Mbps 199.71 Mbps 100%
100% of people in Utah have access to 100Mbps or faster broadband, ranking 14th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 244.19 Mbps 93.75% 59.99% See all providers for 5G Home
Cable 1556.09 Mbps 93.02% 90.48% See all providers for Cable
DSL 584.16 Mbps 17.16% 68.35% See all providers for DSL
Fiber 4029 Mbps 90.08% 54.95% See all providers for Fiber
Fixed Wireless 254 Mbps 90.99% 73.7% See all providers for Fixed Wireless
Satellite 173.55 Mbps 98.72% 99.27% See all providers for Satellite

Best cities for internet in Utah

Cities in Utah with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Kaysville 303.25 Mbps 41.45 Mbps 46% CenturyLink
Clearfield 280.48 Mbps 62.04 Mbps 58% Manti Telecommunications
North Salt Lake 274.3 Mbps 100.48 Mbps 44% Google Fiber
Pleasant Grove 272.29 Mbps 148.35 Mbps 60% Utah Broadband
Magna 267.78 Mbps 77.48 Mbps 33% XFINITY
Tooele 260.44 Mbps 83.79 Mbps 42% FirstDigital Telecom
Sandy 258.75 Mbps 97.35 Mbps 42% CenturyLink
Taylorsville 258.31 Mbps 64.74 Mbps 45% Google Fiber

Kaysville is the best city in Utah for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Clearfield and North Salt Lake also earn top rankings, according to our data.

The most connected cities in Utah

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Provo 114,400 100% 100% 100%
Draper 50,635 100% 100% 100%
Highland 19,267 100% 100% 100%
Lehi 77,110 100% 100% 100%
Saratoga Springs 40,391 100% 100% 100%
American Fork 33,986 100% 100% 100%
Bluffdale 17,460 100% 100% 100%
Lindon 11,478 100% 100% 100%

Provo is the most internet-connected city in Utah. Provo makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Provo's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Draper and Highland also make it to the top of our list.

Top cities in Utah

Salt Lake City

Population: 201,269

Median income: $72,705

211.77 Mbps
avg. download speed

104.82 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber

West Valley City

Population: 138,868

Median income: $74,672

220.31 Mbps
avg. download speed

71.77 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Syringa Networks

West Jordan

Population: 116,383

Median income: $80,221

226.86 Mbps
avg. download speed

58.75 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
UTOPIA

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Utah FAQs

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