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Find internet service and providers in West Virginia

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Overview of internet satisfaction and availability in West Virginia

Frontier has the most wired internet coverage in West Virginia, offering DSL internet and some fiber-to-the-home service. Optimum and Xfinity are your cable internet alternatives, although some Optimum fiber internet is available here and there, like in Charleston and Lewisburg. Spectrum has a very small footprint in West Virginia, found only in areas around Clarksburg and Morgantown. However, if you can't get wired internet, T-Mobile is your best bet for wireless home internet service, followed by UScellular.

Internet providers received an average satisfaction rating of 3.4 out of 5 stars from customers in West Virginia.

That ranks West Virginia 51st nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in West Virginia

 3.4/5 average customer satisfaction rating
 51st national ranking for customer satisfaction

$86.17 average price per payment for internet, per household

84.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
1,755,715 people

2.4 average people per household

$38,696 average income per household

46 average age per household

42% of population employed

77

11% lower than national average

Ranked 49th nationally

62

15% lower than national average

Ranked 49th nationally

99%

14% higher than national average

Ranked 23rd nationally

70%

11% lower than national average

Ranked 47th nationally

Average download speed
164.8 Mbps

20.87% lower than national average
Ranks 44th nationally

Average upload speed
62.2 Mbps

9.8% lower than national average
Ranks 31st nationally
Compare your speed to the West Virginia average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in West Virginia

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 243.24 Mbps 31.13 Mbps 95.78% View Plans for Xfinity
Breezeline 211.53 Mbps 90.54 Mbps 61.32% View Plans for Breezeline
Spectrum 205.3 Mbps 13.9 Mbps 48.9% View Plans for Spectrum
Optimum 181.67 Mbps 18.85 Mbps 48.98% View Plans for Optimum
Armstrong 167.46 Mbps 36.69 Mbps 53.8% View Plans for Armstrong
99% of people in West Virginia have access to 100Mbps or faster broadband, ranking 22nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 237.97 Mbps 83.86% 61.34% See all providers for 5G Home
Cable 969.76 Mbps 89.84% 52.92% See all providers for Cable
DSL 50.17 Mbps 51.81% 96.83% See all providers for DSL
Fiber 3639.9 Mbps 62.16% 94.65% See all providers for Fiber
Fixed Wireless 19.96 Mbps 37.97% 93.66% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.32% 98% See all providers for LTE Home
Satellite 185.99 Mbps 95.69% 98.17% See all providers for Satellite

Best cities for internet in West Virginia

Cities in West Virginia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Martinsburg 292.05 Mbps 73.41 Mbps 100% XFINITY
Weirton 228.95 Mbps 24.52 Mbps 55% XFINITY
Fairmont 207.6 Mbps 70.25 Mbps 95% XFINITY
Morgantown 203.67 Mbps 68.75 Mbps 85% Pavlov Media
Wheeling 186.32 Mbps 26.47 Mbps 53% XFINITY
Parkersburg 184.1 Mbps 41.33 Mbps 89% Optimum
South Charleston 176.18 Mbps 101.76 Mbps 96% Optimum
Huntington 167.3 Mbps 48.76 Mbps 92% Armstrong

Martinsburg is the best city in West Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Weirton and Fairmont also earn top rankings, according to our data.

The most connected cities in West Virginia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Barboursville 4,394 100% 100% 100%
Pea Ridge 6,884 100% 100% 100%
Mineralwells 2,549 100% 100% 100%
Mineral Wells 6,362 100% 100% 100%
Fairmont 18,402 100% 100% 100%

Barboursville is the most internet-connected city in West Virginia. Barboursville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Barboursville's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. Pea Ridge and Mineralwells also make it to the top of our list.

Top cities in West Virginia

Charleston

Population: 48,415

Median income: $49,112

127.5 Mbps
avg. download speed

51.58 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Optimum

Huntington

Population: 46,637

Median income: $42,727

167.3 Mbps
avg. download speed

48.76 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Optimum

Morgantown

Population: 30,220

Median income: $55,413

203.67 Mbps
avg. download speed

68.75 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

West Virginia FAQs

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