Our AT&T Business internet review
AT&T Business internet gives you ultrareliable fiber service at an excellent price. The provider gets top customer satisfaction rankings in our annual customer satisfaction survey. The accolades aren’t surprising, considering AT&T Business fiber plans come with unlimited data, 24/7 customer support, and network security through the ActiveArmor feature. Even better, none of the plans require annual contracts.
You can get five static IP addresses for a flat fee of $15 per month, while AT&T’s 4G LTE-based Internet Backup service costs $10 per month. And AT&T has several fiber plans to choose from, so you can easily upgrade to faster speeds when you expand your business.
Pros
- Symmetrical fiber-optic speeds
- No data caps or contracts
- Inexpensive add-ons like 4G LTE backup and static IP addresses
Cons
- Limited nationwide availability
- High price for 1 GIG and faster plans
Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts | Customer ratings | AT&T vs. the competition | Bottom line | Faq
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Compare AT&T Business internet plans and pricing
Package | Price | Speed (download/upload) | View on AT&T site |
---|---|---|---|
AT&T Business Fiber 50 Mbps | $60.00/mo. | 50Mbps/50Mbps | |
AT&T Business Fiber 300 Mbps | $75.00/mo. | 300Mbps/300Mbps | |
AT&T Business Fiber 500 Mbps | $115.00/mo. | 500Mbps/500Mbps | |
AT&T Business Fiber Up to 1 GIG | $160.00/mo. | Up to 1,000Mbps/up to 1,000Mbps | |
AT&T Business Fiber 2 GIG | $225.00/mo. | 2,000Mbps/2,000Mbps | |
AT&T Business Fiber 5 GIG | $395.00/mo. | 5,000Mbps/5,000Mbps |
Data effective 2/7/2023. Offers and availability may vary by location and are subject to change.
AT&T Business speeds: What’s best for you?
AT&T Business’ 300Mbps fiber plan is the best speed for most small businesses. You likely need faster speeds for more than five employees or customers regularly using the same Wi-Fi. But 300Mbps is a solid start, giving you ample bandwidth for email, virtual calls, and even running a web or email server.
Still, the speed needs of a business vary depending on the size of your office and the number of users on your Wi-Fi. The more employees you have using Wi-Fi–connected computers and phones, the faster your speeds should be.
Also, consider getting faster speeds if you regularly conduct business over the internet. The last thing you want is your company email or online transactions to slow to a crawl in the middle of a busy workday.
The best way to estimate how much speed you need is by counting the number of people in your office. Take a look at the table below for guidance.
How much speed does your business need?
Internet speed | Office size |
---|---|
1–50Mbps | 1–2 employees |
51–100Mbps | 2–3 employees |
101–250Mbps | 3–5 employees |
251–500Mbps | 5–10 employees |
501–750Mbps | 11–20 employees |
751Mbps or faster | More than 20 employees |
AT&T Business data caps
AT&T Business internet plans don’t have any data caps. That means you and your employees can use the internet as much as you need throughout the month without worrying about overages or throttled speeds.
Is AT&T Business internet available where you live?
Our favorite plan: AT&T Business Fiber 500 Mbps is an excellent plan for a wide range of businesses. This plan gives you superb speeds and unbeatable reliability. The plan’s symmetrical upload and download speeds ensure you get plenty of bandwidth to support all sorts of work tasks, ranging from basic email to video conference calls and running web servers. You don’t have to worry about data caps, customer support is available around the clock, and the ActiveArmor feature keeps your network safe from cyber threats.
AT&T Business deals and promotions
Get an AT&T Visa Reward Card worth up to $500 when you sign up for AT&T Business Fiber.
You get a $250 card with the 500 Mbps plan or a $500 card with the 1 GIG plan or faster.
AT&T Business internet extra features
Feature | Cost |
---|---|
Static IP addresses | $15.00/mo. |
AT&T Internet Backup | $10.00/mo. |
Advanced internet security | $15.00/mo. |
AT&T Phone for Business | $24.00/mo. |
In addition to your AT&T Business Fiber package, you can add additional features to give your business a leg up against the competition.
Static IP addresses let you run web servers, email, and company VPNs
An IP address is the code that internet providers, servers, and other websites use to identify your location for transferring data. Most IP addresses are dynamic, meaning they change on a regular basis (usually every couple of weeks).
A static IP address, on the other hand, always stays the same. Static IP addresses come in handy because they provide a solid foundation for web servers, company email addresses, and VPNs.
AT&T Internet Backup protects your Wi-Fi from unexpected outages
In the event that your internet goes out, AT&T’s Internet Backup kicks in to keep your Wi-Fi rolling for mission-critical components like credit card readers and point-of-sale software.
The equipment works over a 4G LTE wireless connection (the same network as a cell phone), and you can use the backup for as long as necessary without worrying about data limits. The wireless hardware also comes with a backup battery, so it works even during power outages.
Advanced internet security keeps your network extra-safe
AT&T Business Fiber routers already come equipped with ActiveArmor security features, but you can add on additional security precautions to take a step further in preventing malware and ransomware attacks. The advanced security features include a VPN, an online dashboard to monitor blocked threats in real time, and a range of customizable security settings.
AT&T Phone for Business gives you phone service without a landline
AT&T Phone for Business gives you a digital phone service with unlimited calling across the United States, U.S. territories, Mexico, and Canada. It comes with a $50 reward card, so it’s a decent bundle deal if you don’t already have a phone line for your business phone set up.
AT&T Business internet fees
Fee | |
---|---|
Equipment | Included with bill |
Professional installation | $99.00 (waived when you order online) |
Early termination fee | None |
Data overage fee | None |
One of the best things about AT&T Business Fiber is that it doesn’t have a lot of extra fees. You don’t need to sign up for a contract—therefore you don’t have to worry about early termination fees if you cancel your service.
You get unlimited data, and you don’t have to pay extra for installation or for the gateway that comes with your plan. They say a dollar saved is a dollar earned, and lots of dollars are earned here.
AT&T Business internet installation, equipment, and contracts
AT&T Business Fiber requires professional installation—which technically costs $99 but gets waived when you order online.
AT&T Business installation and equipment
When you order your internet, you also pick a time for a professional technician to come by to set up your Wi-Fi.
The technician makes sure everything is wired up properly, and they set up your gateway (a combination modem/router that comes with your internet package). Professional installation normally costs anywhere from $100 to $200, so getting it free is a sweet deal.
AT&T Business internet contracts
AT&T Business internet plans don’t come with annual contracts. You’re free to cancel any time without having to pay early termination fees.
AT&T Business internet customer ratings
Speed Rating | Price Rating | Reliability Rating | Customer Service Rating | Overall Rating | |
---|---|---|---|---|---|
AT&T customer satisfaction rating | 3.8/5.0 | 3.5/5.0 | 3.7/5.0 | 3.7/5.0 | 3.7/5.0 |
Average rating* | 3.8/5 | 3.3/5 | 3.7/5 | 3.7/5 | 3.7/5.0 |
*Based on our annual customer satisfaction survey
AT&T has average to above-average ratings in our annual customer satisfaction survey. The provider’s fiber customers reported being especially happy with their service, giving much higher marks for speed and reliability than DSL customers did. AT&T’s Business internet plans all run over fiber-optic networks, so rest assured you get quality service.
In addition to our own survey, AT&T also took the lead in JD Power’s 2022 US Business Wireline Satisfaction Study.1 The provider’s Business Fiber enterprise plans beat out competitors Verizon and Cox Business for the fifth year in a row with a score of 872 out of 1,000.
AT&T Business vs. Comcast Business Internet
Provider | Speed | Price | Order online |
---|---|---|---|
50–1,250Mbps | $49.00–$209.99/mo. | View Comcast Business Plans | |
50–5,000Mbps | $50.00–$395.00/mo. |
AT&T’s Business Fiber plans are a much better deal than Comcast Business Internet. You get faster speeds on AT&T’s fiber-optic connection with symmetrical uploads and downloads, which ensure smooth connections for all sorts of work tasks. You pay a lower price for faster plans. Comcast has lengthy contract terms, but AT&T has no contracts at all. And AT&T’s prices for extras like 4G LTE backup and static IP addresses are a lot cheaper too.
AT&T Business vs. Spectrum Business Internet
Provider | Speed | Price | Order online |
---|---|---|---|
300–1,000Mbps | $49.99–$164.99/mo. | View Spectrum Business Plans | |
50–5,000Mbps | $50.00–$395.00/mo. |
Spectrum and AT&T offer a lot of the same things—including round-the-clock customer support and add-on features like static IP addresses and wireless internet backup. One nice thing from Spectrum Business is you can get custom email addresses and domain registration for free. Still, AT&T has the edge over Spectrum because it gets you faster speeds over its fiber-optic connection.
AT&T Business vs. Verizon Business Internet
Provider | Speed | Price | Order online |
---|---|---|---|
200–940Mbps | $69.00–$249.00/mo. | View Verizon Business Plans | |
50–5,000Mbps | $50.00–$395.00/mo. |
Verizon Business Fiber plans are undoubtedly excellent—Verizon has some of the fastest and most reliable fiber internet in the country. But its plans cost more than AT&T’s and come with a two-year contract. Verizon does offer some deals, including a price guarantee for up to three years and a Visa prepaid card worth up to $800. AT&T is still probably the better bet, just because it’s easier on the wallet. But either provider gets you top-notch service.
Is AT&T Business internet right for you?
AT&T Business internet is definitely the right pick for you if you value fast speeds and reliable service at an affordable price. You can’t beat AT&T’s symmetrical fiber-optic speeds, and its unlimited data and the absence of annual contracts give your business lots of flexibility. AT&T’s affordable add-ons like static IP addresses and 4G LTE backup are well worth the price too.
FAQ about AT&T Business internet
What are the best routers for AT&T Business internet?
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
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