Verizon Home Internet
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User Rating (18)◊
◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
Data effective 10/07/2024. Offers and availability may vary by location and are subject to change.
* Available in select areas only. Price per month without select 5G mobile plans. Consumer data usage is subject to the usage restrictions set forth in Verizon’s terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.
Our Verizon internet review
Verizon is a mobile carrier and internet provider that offers high-speed fiber internet and excellently priced 5G wireless service. Verizon’s Fios home internet service is by far the best deal, but all of the provider’s plans come with unlimited data and some come with sweet perks like Disney+ trials and rewards cards.
Pros
- No data caps or annual contracts
- Nationwide fixed wireless service
Cons
- Limited fiber availability
Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts | Customer ratings | Verizon vs. the competition | Bottom line | Faq
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Compare Verizon internet plans and pricing
| Package | Price* | Download speed | View on Verizon site |
|---|---|---|---|
| Fios 300 Mbps | $49.99/mo. w/ Auto Pay | 300Mbps | Shop Plans |
| Fios 500 Mbps | $74.99/mo. w/ Auto Pay | 500Mbps | Shop Plans |
| Fios 1 Gig | $89.99/mo. w/ Auto Pay | Up to 940Mbps | Shop Plans |
| Fios 2 Gig | $109.00/mo. w/ Auto Pay | Up to 2,300Mbps | Shop Plans |
| 5G Home | $60.00/mo. w/ Auto Pay | Up to 300Mbps | Shop Plans |
| 5G Home with select 5G mobile plans | $35.00/mo. w/ Auto Pay | Up to 300Mbps | Shop Plans |
| 5G Home Plus | $80.00/mo. w/ Auto Pay | Up to 1,000Mbps | Shop Plans |
| 5G Home with select 5G mobile plans | $45.00/mo. w/ Auto Pay | Up to 1,000Mbps | Shop Plans |
| LTE Home | $60.00/mo. w/ Auto Pay | Up to 50Mbps | Shop Plans |
| LTE Home Plus | $80.00/mo. w/ Auto Pay | Up to 50Mbps | Shop Plans |
* Price per month with Auto Pay & without select 5G mobile plans. Consumer data usage is subject to the usage restrictions set forth in Verizon’s terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.
Find out if Verizon is available in your area.
Verizon speeds
Verizon’s fastest plan, Fios 2 Gig, tops out at 2,300 Mbps download speeds and has a symmetrical upload speed—which is perfect for heavy-duty online activities and huge households.
But even a plan of just 300 Mbps upload and download speeds is great for mid-sized homes, giving you enough bandwidth to support gaming, streaming, and Zoom on multiple devices.
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Verizon data caps
None of Verizon’s home internet plans have data caps. You can use all the data you want all month long without worrying about overage charges tacked to your bill.
Our favorite plan:
Verizon’s Fios 300 Mbps is the best plan you can get—it not only is a bargain, but also delivers excellent speeds perfect for a small- to mid-sized household. You get symmetrical upload speeds for smooth Zoom calls and livestreams, and you don’t have data caps.
Really though, Verizon is an excellent provider no matter what plan you get. Verizon Fios plans are all fast and incredibly reliable. The 5G Home Internet plans have slower speeds, but they come at a great price and give you extra sign-up perks too.
Verizon deals and promotions
Verizon internet fees
| Fee | Cost |
|---|---|
| Equipment fee | No equipment fee |
| Installation fee | $99.00 for Fios (waived if you order online), no charge for 5G Home Internet and LTE Home Internet |
| Late fee | 1.5% of the balance that wasn't paid by the due date |
Since Verizon’s high-speed internet plans don’t require annual contracts, you don’t need to worry about early termination fees if you decide to cancel your plan. You also don’t have to pay overage charges because Verizon doesn’t impose data caps on its internet plans.
Verizon Fios plans technically come with a $99 installation fee, but that fee is waived when you order online. Verizon 5G Home Internet and LTE Home Internet plans don’t have any extra fees for installation or equipment—those extras are folded into the total bill.
Verizon internet installation, equipment, and contracts
Verizon’s high-speed internet plans don’t require fees for installation or equipment, but in some cases you do have to pay extra for services like Whole Home Wi-Fi and cloud storage. You don’t have to worry about contracts and there are ways to waive the other fees.
Verizon installation and equipment
With Verizon Fios plans, a router is included in the pricing, but Whole Home Wi-Fi (a system that includes a mesh router for expanded Wi-Fi range) is only included with the gigabit plans. Those plans also come with 2 TB of cloud storage while the 300 and 500 Mbps plans offer optional cloud service for an additional $20 a month.
Verizon 5G Home Internet requires a modem and router, but a gateway (which combines the two) comes included as part of your package at no extra charge. (In this case, you can’t use your own modem because the 5G router is specifically built to pick up 5G wireless signals.)
Verizon internet contracts
No need to worry about annual contracts with Verizon. All of its internet plans work month to month, so you can cancel any time without paying early termination fees.
Verizon internet customer ratings
| Overall Rating | Speed | Price | Reliability | Customer service | |
|---|---|---|---|---|---|
| Verizon customer satisfaction rating | 3.9/5 | 4.0/5 | 3.6/5 | 4.0/5 | 3.9/5 |
| Average rating* | 3.7/5 | 3.8/5 | 3.4/5 | 3.7/5 | 3.6/5 |
*Based on our annual customer satisfaction survey
Verizon pulled off a superb performance in our annual customer satisfaction survey, scoring in the top three in every category. It takes first place for speed and reliability—a testament to the quality of its Fios fiber service. Verizon also scores top marks in customer service, ranking second over 13 other national providers.
This provider has long had a great track record for customer satisfaction. In our internet satisfaction survey from 2022, an impressive 87% of Verizon customers said their plan speeds “usually” or “always” are as fast as promised.
How Verizon compares to the competition
| Provider | Plan price range | Speeds (range) | User rating* | View plans |
|---|---|---|---|---|
| Xfinity | $19.99–$95.00/mo.‡ | 150–2,000 Mbps | 3.7/5 | View Plans |
| Optimum | $40.00–$280.00/mo.§ | Up to 300–up to 8,000 Mbps | 3.4/5 | View Plans |
| Cox | $50.00–$150.00/mo.|| | 100–2,000 Mbps | 3.6/5 | View Plans |
See disclaimers.
*According to our annual customer satisfaction survey
Verizon has a big advantage over its main competitors: price per Mbps. A Verizon Fios fiber plan gets you faster speeds at a similar or lower prices than cable providers Xfinity and Cox. You also get really fast upload speeds that simply aren’t available on a cable internet plan.
The prices for Verizon’s high-speed internet plans are slightly higher than those of fellow fiber provider Optimum. However, Verizon has wider availability and much stronger ratings in our annual customer satisfaction survey.
Read our full reviews of Verizon vs its main internet competitors
Is Verizon right for you?
Verizon high-speed internet is right for you if you want fast download speeds, high-speed uploads, and quality customer service. Verizon Fios is truly one of the best fiber-optic options you can get—and it’s not too expensive either.
And even if you’re on a budget, it’s well worth trying out Verizon’s 5G Home Internet plan. While it’s not as fast as the fiber options, it’s still pretty fast for a small household, and the fixed-rate price means you don’t have to deal with hidden charges for things like installation or equipment.
FAQ about Verizon high-speed internet
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Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing.
To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
Disclaimers
How Verizon compares to the competition
‡ Xfinity
- For 12 month, no term contract. Taxes and equipment not included. Incl. up to $10/mo. auto-pay & paperless bill discount. Pricing and plan names may vary by region.
§ Optimum
- w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Terms apply.
- For 1 yr. w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Max auto renews after 6 months at then prevailing rate (currently $15.99/mo). Price sbjct to change. Terms apply.
- w/ Auto Pay & Paperless Bill. Wired connection up to 940 Mbps. WiFi speeds may vary. Not available in all areas. Max auto renews after 12 months at then prevailing rate (currently $16.99/mo). Price sbjct to change. Terms apply.
- w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Max auto renews after 12 months at then prevailing rate (currently $16.99/mo). Price sbjct to change. Terms apply.
- w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Max auto renews after 12 months at then prevailing rate (currently $16.99/mo). Price sbjct to change. Terms apply.
- w/ Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas. Max auto renews after 12 months at then prevailing rate (currently $16.99/mo). Price sbjct to change. Terms apply.
|| Cox
- No annual contract or cancellation fees