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Overview of internet satisfaction and availability in Mississippi

Customers in Mississippi are delighted with their internet options, ranking 5th overall in customer satisfaction. One reason may be because Mississippians have access to a wide variety of internet providers and plans. Most cities in the state have access to three or more providers, this can help customers comparison shop and get the best deal around. You can find top providers like AT&T, Xfinity, and Spectrum throughout the state, as well as smaller regional providers like C Spire fiber and First Step Internet.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Mississippi.

That ranks Mississippi 5th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Mississippi

 3.9/5 average customer satisfaction rating
 5th national ranking for customer satisfaction

$70.93 average price per payment for internet, per household

93.7% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
2,961,279 people

2.51 average people per household

$42,403 average income per household

41 average age per household

49% of population employed

80

7% lower than national average

Ranked 48th nationally

89

25% higher than national average

Ranked 17th nationally

99%

14% higher than national average

Ranked 28th nationally

68%

13% lower than national average

Ranked 49th nationally

Average download speed
186.8 Mbps

10.32% lower than national average
Ranks 34th nationally

Average upload speed
110.9 Mbps

60.97% higher than national average
Ranks 1st nationally
Compare your speed to the Mississippi average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Mississippi

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 215.03 Mbps 23.87 Mbps 95.78% View Plans for Xfinity
C Spire 204.49 Mbps 148.52 Mbps 77.16%
Xtream Powered by Mediacom 199.21 Mbps 35.8 Mbps 91.72% View Plans for Mediacom
Sparklight 188.43 Mbps 23.57 Mbps 64.63% View Plans for Sparklight
99% of people in Mississippi have access to 100Mbps or faster broadband, ranking 27th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 236.3 Mbps 91.03% 56.29% See all providers for 5G Home
Cable 1624.33 Mbps 51.83% 84.83% See all providers for Cable
DSL 70.78 Mbps 76.28% 48.42% See all providers for DSL
Fiber 2694.14 Mbps 88.63% 52.72% See all providers for Fiber
Fixed Wireless 17.19 Mbps 23.68% 64.73% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.35% 98% See all providers for LTE Home
Satellite 165.45 Mbps 98.57% 94.47% See all providers for Satellite

Best cities for internet in Mississippi

Cities in Mississippi with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Pearl 258.44 Mbps 185.34 Mbps 69% AT&T
Ocean Springs 244.6 Mbps 201.7 Mbps 79% AT&T
Brandon 234.79 Mbps 119.93 Mbps 73% C Spire
Gulfport 229.11 Mbps 140.52 Mbps 77% AT&T
Meridian 224.56 Mbps 61.58 Mbps 60% C Spire
Hattiesburg 222.49 Mbps 72.86 Mbps 65% AT&T
Olive Branch 221.88 Mbps 70.73 Mbps 55% CenturyLink
Petal 219.95 Mbps 169.16 Mbps 20% XFINITY

Pearl is the best city in Mississippi for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Ocean Springs and Brandon also earn top rankings, according to our data.

The most connected cities in Mississippi

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Ridgeland 24,618 100% 100% 100%
Jackson 153,271 100% 100% 100%
Madison 27,595 100% 100% 100%
Pearl 27,255 100% 100% 100%
Richland 7,208 100% 100% 100%
Southaven 54,908 100% 100% 100%
Brandon 25,142 100% 100% 100%
Canton 10,951 100% 100% 100%

Ridgeland is the most internet-connected city in Mississippi. Ridgeland makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Ridgeland's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Jackson and Madison also make it to the top of our list.

Top cities in Mississippi

Jackson

Population: 153,271

Median income: $48,414

169.91 Mbps
avg. download speed

82.06 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Gulfport

Population: 72,524

Median income: $57,866

229.11 Mbps
avg. download speed

140.52 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Southaven

Population: 54,908

Median income: $74,562

201.97 Mbps
avg. download speed

54.37 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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