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Overview of internet satisfaction and availability in Pennsylvania

Astound Broadband and Xfinity are your primary cable internet providers in Pennsylvania, with speeds of up to 1.2Gbps. But unlike Xfinity, Astound also has affordable fiber internet in Luzerne County—even after the promotional pricing. Other fiber internet providers include Verizon, Kinetic Internet by Windstream, and Frontier, with the highest speeds hitting 5Gbps. If you can't get wired internet, Verizon has your back with its 5G Home service, as does AT&T and T-Mobile. HughesNet and Viasat offer satellite internet.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Pennsylvania.

That ranks Pennsylvania 30th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Pennsylvania

 3.7/5 average customer satisfaction rating
 30th national ranking for customer satisfaction

$84.33 average price per payment for internet, per household

87.7% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
12,805,190 people

2.48 average people per household

$63,773 average income per household

44 average age per household

57% of population employed

87

1% higher than national average

Ranked 33rd nationally

73

0% lower than national average

Ranked 39th nationally

100%

15% higher than national average

Ranked 12th nationally

81%

3% higher than national average

Ranked 24th nationally

Average download speed
195.7 Mbps

0.83% higher than national average
Ranks 16th nationally

Average upload speed
45.9 Mbps

19.73% lower than national average
Ranks 34th nationally
Compare your speed to the Pennsylvania average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Pennsylvania

Provider Avg download speed Avg upload speed Availability Order online
Verizon Home Internet 227.91 Mbps 128.52 Mbps 69.45% View Plans for Verizon Home Internet
XFINITY 214.63 Mbps 19.2 Mbps 95.78% View Plans for Xfinity
GoNetspeed 197.39 Mbps 207.3 Mbps 59.44% View Plans for GoNetspeed
Astound Broadband 195.26 Mbps 27.24 Mbps 55.16%
Armstrong 175.44 Mbps 29.86 Mbps 53.8% View Plans for Armstrong
100% of people in Pennsylvania have access to 100Mbps or faster broadband, ranking 11th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 239.75 Mbps 89.45% 57.52% See all providers for 5G Home
Cable 1303.27 Mbps 96.92% 81.09% See all providers for Cable
DSL 205.04 Mbps 63.24% 72.8% See all providers for DSL
Fiber 1871.14 Mbps 73% 84.32% See all providers for Fiber
Fixed Wireless 62.11 Mbps 18.66% 71.53% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.15% 98% See all providers for LTE Home
Satellite 186.19 Mbps 99.49% 98.64% See all providers for Satellite

Best cities for internet in Pennsylvania

Cities in Pennsylvania with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Bristol 273.92 Mbps 108.26 Mbps 99% Verizon Home Internet
Monroeville 258.53 Mbps 62.54 Mbps 95% Verizon Home Internet
Murrysville 258.08 Mbps 26.68 Mbps 81% Windstream
King of Prussia 250.81 Mbps 54.55 Mbps 84% XFINITY
Darby 247.68 Mbps 106.89 Mbps 97% Astound Broadband
Warrington 246.68 Mbps 102.41 Mbps 79% XFINITY
Levittown 245.75 Mbps 97.82 Mbps 89% XFINITY
Newtown 241.13 Mbps 114.9 Mbps 99% Verizon Home Internet

Bristol is the best city in Pennsylvania for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Monroeville and Murrysville also earn top rankings, according to our data.

The most connected cities in Pennsylvania

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Unionville 722 100% 100% 100%
Hannasville 113 100% 100% 100%
West Springfield 13,377 100% 100% 100%
Franklin 6,964 100% 100% 100%
Polk 7,472 100% 100% 100%
Sugarcreek 4,785 100% 100% 100%
Bowmansville 2,965 100% 100% 100%
Brownstown 3,582 100% 100% 100%

Unionville is the most internet-connected city in Pennsylvania. Unionville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Unionville's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Hannasville and West Springfield also make it to the top of our list.

Top cities in Pennsylvania

Philadelphia

Population: 1,593,208

Median income: $56,752

203.72 Mbps
avg. download speed

67.58 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
ThinkBig Networks

Pittsburgh

Population: 303,843

Median income: $62,658

210.22 Mbps
avg. download speed

70.64 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Consolidated Communications

Allentown

Population: 125,292

Median income: $66,400

199.18 Mbps
avg. download speed

49.24 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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