Internet providers in Philadelphia, PA
Take our quiz to find out how much internet speed you need. Or use our internet speed test to test your current speeds.
0–5 Mbps
Works for:
- Checking email
- Streaming music on one device
- Searching on Google
5–40 Mbps
Works for:
- Streaming video on one device
- Video calling with Skype or FaceTime
- Online gaming for one player
40–100 Mbps
Works for:
- Streaming HD video on a few devices
- Multiplayer online gaming
- Downloading large files
100–500 Mbps
Works for:
- Streaming video in UHD on multiple screens
- Downloading files quickly
- Gaming online for multiple players
500–1,000+ Mbps
Works for:
- Doing a lot of almost anything
Best internet providers in Philadelphia
- Xfinity: Best overall
- T-Mobile 5G Home Internet: Best value
- Verizon 5G Home Internet: Best for reliability
- EarthLink: Best customer service
- Viasat: Best satellite
Which internet providers in Philadelphia are the cheapest?
Astound appears to be the cheapest internet provider in Philadelphia, offering a 300Mbps cable internet plan for just $25 per month. That’s a fantastic deal, but be aware the price increases to more than $150 per month after the first 12 months. Folks in Philly may find that competitors offer a better deal after the Astound promo expires.
If you compare gigabit plans, Verizon has the best deal. You pay $89.99 monthly for a 940Mbps fiber plan with symmetrical speeds and no data caps, and the price never increases. Xfinity’s faster 1,200Mbps cable internet is similar in price to Verizon at $80.00 per month, but unlimited data costs extra.
| Provider | Price | Speed | Rating* | View on provider site |
|---|---|---|---|---|
| Astound | $20.00–$60.00/mo.† | 300–1,500Mbps | 3.6/5 | View Plans for Astound |
| Verizon Home Internet | $49.99–$119.99/mo.‡§ | 300–2,300Mbps | 3.9/5 | View Plans for Verizon Home Internet |
| Xfinity | $25.00–$120.00/mo.#**†† | 200–1,200Mbps | 3.9/5 | View Plans for Xfinity |
Prices and availability may vary and are subject to change.
* based on our annual customer satisfaction survey.
Internet Deals and Promotions in Philadelphia, PA
| Provider | Available Deal | View on Provider’s Site |
|---|---|---|
|
| Get the Deal for Xfinity |
|
| Get the Deal for Astound |
|
| Get the Deal for Verizon Home Internet |
|
| Get the Deal for Viasat |
Which internet providers in Philadelphia are the fastest?
Hotwire Communications has the fastest fiber-to-the-home service in the area with symmetrical speeds of up to 10,000Mbps (or 10Gbps)—the fastest you can currently get for residential internet. Verizon Home Internet is your next best national provider with symmetrical speeds of up to 2,300Mbps.
For cable internet, Astound has the fastest plan at 1,500Mbps, followed by Xfinity with 1,200Mbps. Of the two, Xfinity ranks higher in our latest customer satisfaction survey than Astound in speed, price, reliability, customer service, and overall satisfaction.
| Provider | Type | Speed | Rating* | View on provider site |
|---|---|---|---|---|
| Xfinity | Cable | 1,200Mbps | 3.7/5 | View Plans for Xfinity |
| Verizon Home Internet | Fiber | Up to 2,300Mbps | 3.9/5 | View Plans for Verizon Home Internet |
| Astound | Cable | Up to 1,500Mbps | 3.5/5 | View Plans for Astound |
Prices and availability may vary and are subject to change.
* based on our annual customer satisfaction survey.
Looking for an easy way to test and track your internet speed anywhere?
Download our free, easy-to-use speed test app for quick and reliable results.
Which internet providers have fiber in Philadelphia?
Verizon Home Internet is the only national internet provider with fiber-to-the-home service in the area, while Hotwire Communications is your regional fiber internet provider. Of the two, Hotwire has the fastest plan at 10,000Mbps—Verizon’s fastest plan is only 2,300Mbps. Both have equal upload and download speeds, unlike cable internet.
Astound also has fiber in Pennsylvania, but only in Luzerne County.
| Provider | Speed | Rating* | View of provider site |
|---|---|---|---|
| Verizon Home Internet | 300–2,300 Mbps | 3.9/5 | View Plans for Verizon Home Internet |
Prices and availability may vary and are subject to change.
* based on our annual customer satisfaction survey.
How much speed do you need?
Take a quick quiz to decide what speeds are best for your household
Read more about internet providers in Philadelphia
Verizon vs. Astound Broadband
We pit Verizon’s fiber internet against Astound’s cable internet so you can see which is the best provider for you.
Read more about Verizon vs. Astound Broadband
Verizon vs. Xfinity
Trying to decide between Verizon Fios and Xfinity? Learn the pros and cons of these speedy internet providers.
Read more about Verizon vs. Xfinity
Cable vs. Fiber: Which Internet Type Is Right for You?
Do you need fiber internet or should you stick with cable? We explain the pros and cons of each, so you can make the best decision.
Read more about Cable vs. Fiber: Which Internet Type Is Right for You?Frequently Asked Questions
What is the best internet provider in Philadelphia?
How much is Xfinity’s modem rental fee?
Where can I get low-cost internet in Philadelphia?
How much is Xfinity internet in Philadelphia?
Internet Provider Availability Map
See internet providers in nearby cities.
Philadelphia residential internet coverage
There are hundreds of neighborhoods in Philadelphia, but almost all have the same internet providers.
Verizon Home Internet offers fiber internet in most of Philadelphia, including Center City, West Philly, South Philly, North Philly, Northwest Philly, and Northeast Philly. Speeds range from up to 300 Mbps to 2,300Mbps, depending on where you live.
Xfinity is a cable internet provider covering most of Philadelphia. Its fastest plan reaches 1,200 Mbps, but Xfinity’s cable service doesn’t have the equal upload and download speeds like Verizon’s fiber internet.
Astound is another big-name cable internet provider in Philadelphia. Plans range in speed from 300Mbps to 1,500Mbps, depending on where you live.
There are a few smaller providers sprinkled in various neighborhoods that offer broadband internet service, like PhillyWhisper and River Valley Internet. They sometimes offer better deals and usually provide better customer service.
Satellite internet providers like Hughesnet and Viasat are also available, but you should avoid them unless satellite is your only option. Satellite internet is slower and more expensive than fiber, DSL, or cable internet.
Highest-rated internet service providers in Philadelphia
Verizon Home Internet has the highest rank in overall satisfaction based on our annual customer satisfaction survey. It tops Xfinity and Astound, both of which are mainly cable internet providers in the Philadelphia area.
Of the three, Xfinity has the highest ranking in speed satisfaction, which is surprising given Xfinity has cable internet and Verizon Home Internet has fiber. On the flip side, Verizon Home Internet has the highest reliability score because fiber fails far less than cable internet.
Astound ranks eighth out of 15 in speed, reliability, and customer service satisfaction. Its lowest ranking is in price satisfaction, which isn’t surprising given the steep price hikes after the introductory period ends.
Summary of Philadelphia internet providers
| Provider | Type | Download speeds |
User rating | Order online |
|---|---|---|---|---|
| Xfinity | Cable | 2000 Mbps | 3.5/5 | |
| EarthLink | 5G Home & Fiber | 1000 Mbps | 4.0/5 | |
| T-Mobile Home Internet | 5G Home | 498 Mbps | 4.0/5 | |
| Verizon Home Internet | DSL & Fiber | 2048 Mbps | 4/5 | |
| Viasat | Satellite | 150 Mbps | 3/5 | |
| Hotwire Communications | Fiber | 10000 Mbps | 3.0/5 |
Availability and speeds displayed are not guaranteed and are subject to change.
Technology Type
DSL:
DSL provides internet service via phone cables and is up to ten times faster than dial-up service.
Cable:
Cable provides internet speeds faster than DSL through the same cables used for cable TV.
Satellite:
Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.
Fiber:
Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.
Customer reviews of internet providers in Philadelphia
Overall:
Service:
Pricing:
Speed:
Anthony W | 12-17-2023
Verified User
Good
Was this review helpful?
11 
9
Overall:
Service:
Pricing:
Speed:
Hakeem W | 10-09-2023
For one! customer service absolutely no help. They are just as horrible as their service. It seriously doesn't make any sense. 1 bar anywhere I go. i could be standing on the spectrum cell tower and still have 1 bar! unbelievable! If you're stuck somewhere needing help or to say last words. your not reaching your loves ones with spectrum. Their bill should be 14.99 a month.
Was this review helpful? 15 1
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Methodology
HighSpeedInternet.com compares internet providers within cities and metro areas to give customers the most relevant insights into their internet options. When comparing providers, we consider the following:
- Provider coverage areas
- Advertised speeds
- Real-world speeds (speed test data)
- Customer feedback
- Other relevant localized data
We source localized coverage data displayed on our coverage maps from the FCC coverage database, which is updated every six months. For the most current summary of providers in your area, we recommend you use our zip code search tool, which offers the most recent coverage data straight from internet service providers (ISPs).
Our city overviews compare advertised provider speeds. We may also include real-world speed data gathered from millions of annual speed test results. To process our speed test data, we first filter out outliers and providers with low test counts. We then calculate speed averages with every ISP subject to the same parameters.
We gather ISP customer feedback data from our comprehensive annual surveys and direct customer feedback submitted to HighSpeedInternet.com. Unless stated otherwise, average ratings are calculated nationally.
Disclaimers
Astound Broadband
†Regional price differences may apply. No contract required. 24 Month Internet Pricing. Equipment priced separately. Includes $5 discount for 12 months w/ ebill & autopay. Observed speeds may vary. Excludes surcharges and fees. New residential customers only.
Regional price differences may apply. 24 Month Internet Pricing. No contract required. Equipment priced separately. Includes $5 discount for 12 months w/ ebill & autopay. Experienced speeds may vary. New residential customers only.
Regional price differences may apply. for 12 months w/ ebill & autopay. Experienced speeds may vary. New residential customers only.
Verizon
‡ w/ Auto Pay. Available in select areas.
§ w/ Auto Pay and select 5G mobile plans. Available in select areas.
Xfinity
# Connect plan: For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Regional price differences may apply.
** Connect More and Gigabit Extra plan: For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Regional price differences may apply.
†† Fast, Superfast, and Gigabit plans: For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
