Find internet service and providers in Pennsylvania
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Overview of internet satisfaction and availability in Pennsylvania
Astound Broadband and Xfinity are your primary cable internet providers in Pennsylvania, with speeds of up to 1.2Gbps. But unlike Xfinity, Astound also has affordable fiber internet in Luzerne County—even after the promotional pricing. Other fiber internet providers include Verizon, Kinetic Internet by Windstream, and Frontier, with the highest speeds hitting 5Gbps. If you can't get wired internet, Verizon has your back with its 5G Home service, as does AT&T and T-Mobile. HughesNet and Viasat offer satellite internet.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Pennsylvania.
That ranks Pennsylvania 30th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Pennsylvania
3.7/5 average customer satisfaction rating
30th
national ranking for customer satisfaction
$84.33 average price per payment for internet, per household
87.7% of the time, advertised speeds meet household needs
3.6/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
13,002,700 people
2.48 average people per household
$63,773 average income per household
44 average age per household
57% of population employed
1% higher than national average
Ranked 33rd nationally
6% higher than national average
Ranked 43rd nationally
13% higher than national average
Ranked 43rd nationally
3% higher than national average
Ranked 24th nationally
Fastest internet providers in Pennsylvania
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Shentel | 393.65 Mbps | 346.6 Mbps | 83.39% | View Plans for Shentel |
| Brightspeed | 353.98 Mbps | 295.49 Mbps | 76.84% | View Plans for Brightspeed |
| CITIZENS | 237.44 Mbps | 166.17 Mbps | 66.31% | View Plans for Citizens |
| Citizens Fiber | 237.44 Mbps | 166.17 Mbps | 93.14% | View Plans for Citizens Fiber |
| Verizon Home Internet | 231.81 Mbps | 140.01 Mbps | 69.45% | View Plans for Verizon Home Internet |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 237.62 Mbps | 93.64% | 55.22% | See all providers for 5G Home |
| Cable | 1534.19 Mbps | 95.45% | 86.52% | See all providers for Cable |
| DSL | 206.07 Mbps | 61.97% | 72.69% | See all providers for DSL |
| Fiber | 1915.24 Mbps | 72.45% | 82.68% | See all providers for Fiber |
| Fixed Wireless | 62.11 Mbps | 18.38% | 71.53% | See all providers for Fixed Wireless |
| LTE Home | 150 Mbps | 0.15% | 98% | See all providers for LTE Home |
| Satellite | 183.83 Mbps | 97.98% | 98.65% | See all providers for Satellite |
Best cities for internet in Pennsylvania
Cities in Pennsylvania with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| North Versailles | 290.92 Mbps | 111.38 Mbps | 98% | Verizon Home Internet |
| Hershey | 288.76 Mbps | 85.53 Mbps | 87% | Verizon Home Internet |
| Bristol | 284.95 Mbps | 102 Mbps | 99% | Verizon Home Internet |
| Chester Springs | 284.28 Mbps | 143.36 Mbps | 98% | Verizon Home Internet |
| Darby | 277.09 Mbps | 95.87 Mbps | 97% | Astound Broadband |
| Columbia | 275.38 Mbps | 146.72 Mbps | 62% | Brightspeed |
| Bethel Park | 275.35 Mbps | 73.68 Mbps | 98% | Verizon Home Internet |
| Allison Park | 268.11 Mbps | 65.25 Mbps | 96% | Verizon Home Internet |
North Versailles is the best city in Pennsylvania for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Hershey and Bristol also earn top rankings, according to our data.
The most connected cities in Pennsylvania
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Unionville | 722 | 100% | 100% | 100% |
| Hannasville | 113 | 100% | 100% | 100% |
| Franklin | 6,964 | 100% | 100% | 100% |
| Polk | 7,472 | 100% | 100% | 100% |
| West Springfield | 13,377 | 100% | 100% | 100% |
| Reno | 571 | 100% | 100% | 100% |
| Sugarcreek | 4,785 | 100% | 100% | 100% |
| Bowmansville | 2,965 | 100% | 100% | 100% |
Unionville is the most internet-connected city in Pennsylvania. Unionville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Unionville's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Hannasville and Franklin also make it to the top of our list.
Top cities in Pennsylvania
Philadelphia
Population: 1,593,208
Median income: $56,752
191.92 Mbps
avg. download speed
66.21 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Pittsburgh
Population: 303,843
Median income: $62,658
198.78 Mbps
avg. download speed
62.82 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Allentown
Population: 125,292
Median income: $66,400
199.83 Mbps
avg. download speed
53.03 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.