My Cox Business Internet review
Cox Business Internet delivers reliable cable and shared fiber plans for small to mid-sized businesses, with speeds up to 2,000Mbps (2Gbps) and features like unlimited data and optional LTE backup.
For larger enterprises, Cox also offers dedicated fiber, customized high-speed plans with guaranteed bandwidth and service-level agreements (SLAs). While shared plans are more budget-friendly and widely available, they don’t offer the same performance guarantees as dedicated fiber. If consistent, high-capacity performance is critical to your operations, Cox’s dedicated enterprise solutions may be worth the investment.
Fiber access is limited in many service areas, and Cox plans are often more expensive with lower speed tiers compared to other business internet providers, especially once promotional rates expire.
Pros
Fast, reliable cable and fiber internet
Unlimited data with all plans
LTE internet backup option
24/7 premium technical support
Bundling discounts available
Cons
Expensive compared to the competition
Limited fiber availability
Standard plans are better suited for SMB or retail locations
Higher promotional rates after the first term
In this review:
Plans and pricing | Bundles and add-ons | Data caps | Contracts, fees, and penalties | Cox Business vs. the competition | Final review | FAQ
In this review:
Compare Cox Business Internet plans and pricing
-
Most popularBusiness Internet 500
- Starting price: $90/mo.*
- Speed: Up to 500Mbps
- Type: Cable or fiber
-
Most budget friendlyBusiness Internet 300
- Starting price: $65/mo.*
- Speed: Up to 300Mbps
- Type: Cable or fiber
-
Best for enterpriseBusiness Dedicated Internet
- Starting price: $150/mo.*
- Speed: Up to 100Gbps
- Type: Dedicated fiber
Data as of 09/02/2025. Prices and availability vary by location and are subject to change. See disclaimers.
With Cox, your business gets more than speed. You also get:
- Scalability: Plans for small businesses, growing teams, and enterprise companies
- Reliability: Coverage across multiple states and 24/7 customer service
- Backup protection: Stay online even if LTE goes down
- Unlimited data: No data caps
- Symmetrical speeds: Equal upload and download speeds on select plans
Business Internet 500 details
Starting price
- $90/mo.*
Best for
- Small to mid-sized businesses using video conferencing, cloud apps, and large file transfers
Plan highlights
- 500Mbps download
- 100Mbps upload
- Wi-Fi gateway included
- Unlimited bandwidth
- Supports multiple users with no slowdowns
- Ideal for cloud-based workflows and business growth
Why it stands out
- Reliable, high-speed internet built to grow with your business
Business Internet 300 details
Starting price
- $65/mo.*
Best for
- Start-ups and small teams needing affordable, reliable internet to stay productive
Plan highlights
- 300Mbps download
- 50Mbps upload
- Wi-Fi gateway included
- Budget-friendly pricing
- Supports basic cloud use, email, and browsing
- Reliable speed for essential daily tasks
Why it stands out
- Affordable internet that covers all your business basics
Business Dedicated Internet Access (DIA) details
Starting price
- $150/mo.*
Best for
- Large businesses and enterprises with high bandwidth demands across multiple users and devices
Plan highlights
- Up to 100Gbps symmetrical download/upload speeds
- 100% exclusive fiber-optic connection
- Guaranteed bandwidth with a dedicated circuit
- 24/7 priority support and network monitoring
- Service-level agreement (SLA) with guaranteed uptime
Why it stands out
- Blazing-fast speeds, private connection, backed by SLAs
Find out if Cox Business Internet is available
From startups to enterprises, there’s a Cox Business internet plan that fits your needs. Enter your zip code to see if Cox Business provides internet service in your area.
Cox Business Internet bundles and add-ons
Bundle | Starting price | Internet speed | Phone service |
---|---|---|---|
Business Internet + VoiceManager Essential | $60–$140/mo.* | 100–500Mbps | Unlimited local calling w/ 20+ calling features |
Business Internet 300 + TV | Call for pricing | 100–300Mbps | Business internet; 75+ popular TV channels |
Business Internet 300 + Voice + TV | Call for pricing | 100–300Mbps | Unlimited local calling w/ 20+ features + 75+ popular TV channels |
Business Internet 300 + RingCentral Advanced | Varies† | Up to 300Mbps | Cloud-based VoIP w/ advanced calling features |
Data as of 08/01/2025. Prices and availability vary by location and are subject to change. See bundle disclaimers.
Learn more about personalized high-speed business internet plans, or call now to get a tailored solution that fits your business needs.
Add on: Cellular Internet Backup
Price: Included in Cox Business Internet Essentials Bundles
Cox’s Cellular Internet Backup service steps in automatically if your connection goes down. It uses a 4G LTE backup connection and built-in battery backup to keep you online during unexpected outages. This feature is included with Cox Business Internet Essentials bundles, often at the same price you’d normally pay for standalone business internet.
Add on: Cox Complete Care
Price: Starting at $29.99 for up to 20 employees
Cox Complete Care is a premium 24/7 remote support service that helps with a wide range of IT issues, from troubleshooting internet service to assisting with connected devices like computers and tablets. The program also includes troubleshooting assistance for common security threats like viruses, malware, and spyware issues. Support is provided by Cox technicians through remote access and is available to business customers who subscribe to Complete Care.*
* May require a term contract.
Cox Business Internet data caps
Unlike its residential connections, Cox Business Internet plans aren’t limited by data caps, so you won’t be burdened by counting gigabytes or worrying about data overage fees.
Cox Business Internet contracts and penalties
Fee type | Cost |
---|---|
Modem activation | $25 |
Professional installation | Up to $99 |
Modem rental | $6/mo. |
Gateway rental | $13/mo. |
Reactivation fee | $30 |
Missed appointment fee | $100 |
Late payment fee | $30 or up to 1.5% of balance |
Collection fee | $20 |
Early termination fee (ETF) | $10–$15/mo. remaining in term |
Broadcast and sports surcharges | Varies by market |
Regulatory fees and taxes | Varies, passed through as surcharges |
Installation
Cox’s professional installation requires a one-time $99 fee.
Self-installation is a free and fairly straightforward option if your business is pre-wired for cable or fiber internet. If not, a pro install is required.
Equipment
With a Cox Small Business Internet plan, you’ll have the option of renting the Panoramic Wifi Gateway, or providing your own certified equipment. Professional, tailored installation or self-installation options are also available.
Contracts
Cox Business contracts vary by plan. Customers can choose promotional pricing with a 12- or 24-month term agreement or pay higher rates on a month-to-month option. Month-to-month rates are typically much higher than promotional contract rates. Cox also charges an early termination fee if you cancel before your contract ends.
Cox Business vs. the competition
Provider | Price | Speed | Shop now |
---|---|---|---|
Cox Business | $50–$250/mo.* | 100–1,000Mbps | Call Now |
AT&T Business | $40–$255/mo.† | 300–5,000Mbps | Call Now |
Frontier Business | $50–$300/mo.‡ | 450–2,000Mbps | Call Now |
Data as of 08/01/2025. Prices and availability vary by location and are subject to change. See comparison disclaimers.
Cox Business Internet: My final take
Cox Business Internet covers the basics with reliable speeds, unlimited data, and plans designed for everything from small shops to large enterprises. LTE backup on select plans provides dependable failover protection to maintain business continuity during outages, which is especially valuable for businesses that rely on point-of-sale systems, video calls, or cloud tools.
Many Cox plans require contracts, which can feel limiting as other providers move towards flexible, no-contract options. Pricing is a little higher than average once equipment and setup fees are added, so it really comes down to whether the extra features make sense for your business. Cox Business Internet is a reliable option with useful benefits that can be worth it if they match what your team needs most.
Cox Business reps can walk you through the choices to find the best fit for your needs.
FAQ about Cox Business Internet
Does Cox Business offer fiber internet?
Cox Business vs. residential: What's the difference?
Methodology
The HighSpeedInternet.com B2B team bases its analyses on proprietary internet provider data on speeds and pricing.
To strengthen its research, the B2B team looks closely at provider contracts to obtain hard-to-find information on price hikes, data caps, and extra fees. The team also monitors the latest news reports, online reviews, and when applicable, relies on personal experiences testing these services.
Disclaimers
All plans
* Prices are based on a term contract. Standard rates apply after the contract term ends.
Bundles
* Prices are based on a term contract. Standard rates apply after the contract term ends.
† Pricing for this bundle varies by region and contract terms. Contact Cox Business for current rates.
Comparisons
* Prices are based on a term contract. Standard rates apply after the contract term ends.
† Plus taxes and fees. Ltd. avail/areas. Speeds vary, not guaranteed.
‡ For the first 12 months w/Auto Pay. Max speeds are wired. Wi-Fi, actual & average speeds vary.