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Cox Business Internet Review

Get fast, secure internet access over a reliable network

Price: $65–$140+/mo.

Speeds: Up to 100Gbps

Data cap: No cap

Contract: 12–24 mos.

(3.5/5)

User Rating (736)

My Cox Business Internet review

Cox Business Internet delivers reliable cable and shared fiber plans for small to mid-sized businesses, with speeds up to 2,000Mbps (2Gbps) and features like unlimited data and optional LTE backup.

For larger enterprises, Cox also offers dedicated fiber, customized high-speed plans with guaranteed bandwidth and service-level agreements (SLAs). While shared plans are more budget-friendly and widely available, they don’t offer the same performance guarantees as dedicated fiber. If consistent, high-capacity performance is critical to your operations, Cox’s dedicated enterprise solutions may be worth the investment.

Fiber access is limited in many service areas, and Cox plans are often more expensive with lower speed tiers compared to other business internet providers, especially once promotional rates expire.

Pros

Fast, reliable cable and fiber internet

Unlimited data with all plans

LTE internet backup option

24/7 premium technical support

Bundling discounts available

Cons

Expensive compared to the competition

Limited fiber availability

Standard plans are better suited for SMB or retail locations

Higher promotional rates after the first term

Compare Cox Business Internet plans and pricing

  • Most popular
    Business Internet 500
    • Starting price: $90/mo.*
    • Speed: Up to 500Mbps
    • Type: Cable or fiber
  • Most budget friendly
    Business Internet 300
    • Starting price: $65/mo.*
    • Speed: Up to 300Mbps
    • Type: Cable or fiber
  • Best for enterprise
    Business Dedicated Internet
    • Starting price: $150/mo.*
    • Speed: Up to 100Gbps
    • Type: Dedicated fiber

With Cox, your business gets more than speed. You also get:

  • Scalability: Plans for small businesses, growing teams, and enterprise companies
  • Reliability: Coverage across multiple states and 24/7 customer service
  • Backup protection: Stay online even if LTE goes down
  • Unlimited data: No data caps
  • Symmetrical speeds: Equal upload and download speeds on select plans

Business Internet 500 details

Starting price

  • $90/mo.*

Best for

  • Small to mid-sized businesses using video conferencing, cloud apps, and large file transfers

Plan highlights

  • 500Mbps download
  • 100Mbps upload
  • Wi-Fi gateway included
  • Unlimited bandwidth
  • Supports multiple users with no slowdowns
  • Ideal for cloud-based workflows and business growth

Why it stands out

  • Reliable, high-speed internet built to grow with your business

Call to Get Cox Business Internet Now

Business Internet 300 details

Starting price

  • $65/mo.*

Best for

  • Start-ups and small teams needing affordable, reliable internet to stay productive

Plan highlights

  • 300Mbps download
  • 50Mbps upload
  • Wi-Fi gateway included
  • Budget-friendly pricing
  • Supports basic cloud use, email, and browsing
  • Reliable speed for essential daily tasks

Why it stands out

  • Affordable internet that covers all your business basics

Call to Get Cox Business Internet Now

Business Dedicated Internet Access (DIA) details

Starting price

  • $150/mo.*

Best for

  • Large businesses and enterprises with high bandwidth demands across multiple users and devices

Plan highlights

  • Up to 100Gbps symmetrical download/upload speeds
  • 100% exclusive fiber-optic connection
  • Guaranteed bandwidth with a dedicated circuit
  • 24/7 priority support and network monitoring
  • Service-level agreement (SLA) with guaranteed uptime

Why it stands out

  • Blazing-fast speeds, private connection, backed by SLAs

Call to Get Cox Business Internet Now

Find out if Cox Business Internet is available

From startups to enterprises, there’s a Cox Business internet plan that fits your needs. Enter your zip code to see if Cox Business provides internet service in your area.

Cox Business Internet bundles and add-ons

BundleStarting priceInternet speedPhone service
Business Internet + VoiceManager Essential$60–$140/mo.*100–500MbpsUnlimited local calling w/ 20+ calling features
Business Internet 300 + TVCall for pricing100–300MbpsBusiness internet; 75+ popular TV channels
Business Internet 300 + Voice + TVCall for pricing100–300MbpsUnlimited local calling w/ 20+ features + 75+ popular TV channels
Business Internet 300 + RingCentral AdvancedVariesUp to 300MbpsCloud-based VoIP w/ advanced calling features

Learn more about personalized high-speed business internet plans, or call now to get a tailored solution that fits your business needs.

Add on: Cellular Internet Backup

Price: Included in Cox Business Internet Essentials Bundles

Cox’s Cellular Internet Backup service steps in automatically if your connection goes down. It uses a 4G LTE backup connection and built-in battery backup to keep you online during unexpected outages. This feature is included with Cox Business Internet Essentials bundles, often at the same price you’d normally pay for standalone business internet.

Add on: Cox Complete Care

Price: Starting at $29.99 for up to 20 employees

Cox Complete Care is a premium 24/7 remote support service that helps with a wide range of IT issues, from troubleshooting internet service to assisting with connected devices like computers and tablets. The program also includes troubleshooting assistance for common security threats like viruses, malware, and spyware issues. Support is provided by Cox technicians through remote access and is available to business customers who subscribe to Complete Care.*

Cox Business Internet data caps

Unlike its residential connections, Cox Business Internet plans aren’t limited by data caps, so you won’t be burdened by counting gigabytes or worrying about data overage fees.

Cox Business Internet contracts and penalties

Fee typeCost
Modem activation$25
Professional installationUp to $99
Modem rental$6/mo.
Gateway rental$13/mo.
Reactivation fee$30
Missed appointment fee$100
Late payment fee$30 or up to 1.5% of balance
Collection fee$20
Early termination fee (ETF)$10–$15/mo. remaining in term
Broadcast and sports surchargesVaries by market
Regulatory fees and taxesVaries, passed through as surcharges

Installation

Cox’s professional installation requires a one-time $99 fee.

Self-installation is a free and fairly straightforward option if your business is pre-wired for cable or fiber internet. If not, a pro install is required.

Equipment

With a Cox Small Business Internet plan, you’ll have the option of renting the Panoramic Wifi Gateway, or providing your own certified equipment. Professional, tailored installation or self-installation options are also available.

Contracts

Cox Business contracts vary by plan. Customers can choose promotional pricing with a 12- or 24-month term agreement or pay higher rates on a month-to-month option. Month-to-month rates are typically much higher than promotional contract rates. Cox also charges an early termination fee if you cancel before your contract ends.

Cox Business vs. the competition

ProviderPriceSpeedShop now
Cox Business $50–$250/mo.*100–1,000MbpsCall Now
AT&T Business $40–$255/mo.300–5,000MbpsCall Now
Frontier Business $50–$300/mo.450–2,000MbpsCall Now

Cox Business Internet: My final take

Cox Business Internet covers the basics with reliable speeds, unlimited data, and plans designed for everything from small shops to large enterprises. LTE backup on select plans provides dependable failover protection to maintain business continuity during outages, which is especially valuable for businesses that rely on point-of-sale systems, video calls, or cloud tools.

Many Cox plans require contracts, which can feel limiting as other providers move towards flexible, no-contract options. Pricing is a little higher than average once equipment and setup fees are added, so it really comes down to whether the extra features make sense for your business. Cox Business Internet is a reliable option with useful benefits that can be worth it if they match what your team needs most.

Cox Business reps can walk you through the choices to find the best fit for your needs.

FAQ about Cox Business Internet

Does Cox Business offer fiber internet?

Cox Business vs. residential: What's the difference?

Methodology

The HighSpeedInternet.com B2B team bases its analyses on proprietary internet provider data on speeds and pricing.

To strengthen its research, the B2B team looks closely at provider contracts to obtain hard-to-find information on price hikes, data caps, and extra fees. The team also monitors the latest news reports, online reviews, and when applicable, relies on personal experiences testing these services.

Disclaimers