Ezee Fiber Customer Reviews
9 Ezee Fiber Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Frederick W | 08-28-2024
Verified User
The technician, Steven Ramon, was excellent. Spent lot of time explaining the use of the system and program differences. I am looking forward to a more stable internet provider.
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Joe A | 08-12-2024
Verified User
Great Company, Granite the Tech was great
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Matthew O | 07-15-2024
Verified User
Eeze Fiber internet was back up in my area in 2 days after Hurricane Beryl. Great job We had huge trees and over 6 power lines down in our area it took Center point 7 days to get power back up but Eeze fiber had it back up in 2 great work. I also appreciated the email I got from them before the hurricane letting me know they already had repair crews ready to restore any outages staged before the hurricane. I am also so grateful when I call their customer support I can always talk to a person and not some computerized system when I was at xfinity. Eeze fiber has been 5 star service from installation through getting the service back up after a hurricane. I tell everyone I talk to how happy I am with Eeze Fiber.
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Carlos Q | 06-09-2024
Verified User
The fiber is fast. Didn't go down during the recent storms in Houston area, b/c it's a buried system.
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Arlington M | 06-07-2024
Verified User
Service installed Jan 10, 2023. Experienced slower than expected speeds at first. Contacted support in the morning. They had a technician out than afternoon. I was not happy with the original cable location. They moved it for me. When they left, download speed was as expected. Upload was at 94 Mbps. Through mid March 2024 experienced speeds dropping to 94/94 Mbps every few days. They suggested it was my router. I didn’t agree. I was pretty sure it was not my router. Finally in March 2024, I emailed them with a serious speed complaint. They again suggested that it was my router. So I agreed to change it out. Since then my speed has been nearly flawless exceeding my expectations. I have the 500 Mbps plan. Download speeds often exceed 600 Mbps. Upload is not far behind. My only complaint now is I wish my service fee was at least $10 cheaper. Recommending EZee Fiber for speed and support is an easy decision.
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Robert P | 05-23-2024
Ezee Fiber installation crew very professional, courteous and thorough.
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Carlos Q | 05-08-2024
Good response to my questions. My initial concerns were addressed so I dropped Xfinity signed up with this new company.
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Lawrence B | 05-02-2024
Randy was great. Another wireless company was installing equipment in my neighborhood and had cut my fiber line . He found the problem right away and let me know how he would fix it. Very friendly and personable guy
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