Ezee Fiber Customer Reviews
13 Ezee Fiber Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Jeff C | 02-24-2025
Verified User
Tanner did an excellent job on installation and setup of fiber connection.
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2 
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Deborah C | 02-11-2025
We had Ez Fiber install finished last wk & they were great. Hayden & Brandon were our guys. When some problem arose about where box was to go due to house configuration but after going over & getting that done absolute breeze. Respectful. Showed interest in helping us use equipment correctly. So far loving it.
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Robert E | 11-25-2024
Dee and Rodney are top notch. Great service. Great guys.
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Michael S | 11-05-2024
Ahmad SC14 Houston Market Very Professional and Prompt in Setting up the internet!
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Frederick W | 08-28-2024
Verified User
The technician, Steven Ramon, was excellent. Spent lot of time explaining the use of the system and program differences. I am looking forward to a more stable internet provider.
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Joe A | 08-12-2024
Verified User
Great Company, Granite the Tech was great
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Matthew O | 07-15-2024
Verified User
Eeze Fiber internet was back up in my area in 2 days after Hurricane Beryl. Great job We had huge trees and over 6 power lines down in our area it took Center point 7 days to get power back up but Eeze fiber had it back up in 2 great work. I also appreciated the email I got from them before the hurricane letting me know they already had repair crews ready to restore any outages staged before the hurricane. I am also so grateful when I call their customer support I can always talk to a person and not some computerized system when I was at xfinity. Eeze fiber has been 5 star service from installation through getting the service back up after a hurricane. I tell everyone I talk to how happy I am with Eeze Fiber.
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Carlos Q | 06-09-2024
Verified User
The fiber is fast. Didn't go down during the recent storms in Houston area, b/c it's a buried system.
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Arlington M | 06-07-2024
Verified User
Service installed Jan 10, 2023. Experienced slower than expected speeds at first. Contacted support in the morning. They had a technician out than afternoon. I was not happy with the original cable location. They moved it for me. When they left, download speed was as expected. Upload was at 94 Mbps. Through mid March 2024 experienced speeds dropping to 94/94 Mbps every few days. They suggested it was my router. I didn’t agree. I was pretty sure it was not my router. Finally in March 2024, I emailed them with a serious speed complaint. They again suggested that it was my router. So I agreed to change it out. Since then my speed has been nearly flawless exceeding my expectations. I have the 500 Mbps plan. Download speeds often exceed 600 Mbps. Upload is not far behind. My only complaint now is I wish my service fee was at least $10 cheaper. Recommending EZee Fiber for speed and support is an easy decision.
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