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GigFire Customer Reviews

Overall customer satisfaction rating: 4/5

Share your experience as a GigFire customer. What makes this provider stand out? Has the service performed well for your household? Good or bad, we want to know how you rate GigFire. Keep reading to see what other customers have to say.

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What people really say about GigFire

Who knows GigFire better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.

(5/5)

 

“This was my first experience with LTD. I have nothing but great things to say! My rep, Rebecca Shields was amazing!! So very helpful, patient, and understanding! I was frustrated with our old service, and she helped me find a good fit for our family! Very timely!”

Annie S

(4/5)

 

“Parents and brother have it it works great before we couldn’t get internet to our farms that was worth any good but now we do.”

Verified user

(5/5)

 

“LTD Broadband LLC , Mia and Kate, and Dispatch Team provided excellent customer service and were great and timely in addressing previous reviews and issues. Very timely installation date and time on a holiday weekend. Would highly recommend.”

Brittany V

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77 GigFire customer reviews.

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Joe H | 04-02-2023

This internet service is an absolute joke! They suck beyond belief! Internet goes out even without a storm. Do not bother with this crap!

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Annie S | 01-21-2022

This was my first experience with LTD. I have nothing but great things to say! My rep, Rebecca Shields was amazing!! So very helpful, patient, and understanding! I was frustrated with our old service, and she helped me find a good fit for our family! Very timely!

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Alan V | 01-19-2022

Parents and brother have it it works great before we couldn’t get internet to our farms that was worth any good but now we do

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Brittany V | 12-31-2021

LTD Broadband LLC , Mia and Kate, and Dispatch Team provided excellent customer service and were great and timely in addressing previous reviews and issues. Very timely installation date and time on a holiday weekend. Would highly recommend

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Theresa G | 11-18-2021

Install went great, Jeremy was quick and professional

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Jonathan D | 11-17-2021

I’ve had LTD Broadband for 3 years now, and am extremely happy with their service! Choices in the country are very limited, so having a great provider makes a big difference. The one time I had an issue, the tech was able to come out within a reasonable time, and took care of my issue with no problems. Moving service was easy and Mia was very helpful on the phone getting me set up and transferred.

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Joshua G | 11-15-2021

Great service. Helpful everytime call. Service is too notch

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Andrea L | 11-10-2021

Very responsive to questions, very helpful in trying to make sure you are entering into the right sized plan! We have been very happy with the process!

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Mavity M | 11-10-2021

Very good people service and attention to detail. Internet service could be improved out in the country but over all didn't have much trouble and was compensated for lost services. Rebecca was great!!

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Kelly R | 11-09-2021

Installer was friendly and very efficient and helpful!

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