What people really say about Mediacom
Who knows Mediacom better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
But otherwise, take user reviews with a grain of salt—most people write them when they’re angry.
(5/5)
“I prefer Mediacom over anyone else because I have had service for many years, and I have never had a problem that could not be solved through customer service.”
–Maisha B.
(2.5/5)
“Although the speed seems to be fairly good it is very expensive compared other internet services in my area.”
–Tracy S.
(0.5/5)
“The cable is fine, always working, but the internet is atrocious. 26 disconnects in 3 days, after 3 service calls is unacceptable.”
–Heather L.
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282 Mediacom customer reviews.
Verified U | 05-19-2023
It's the best service I had. I love my service with this company.
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Verified U | 05-10-2023
I would appreciate them not raising their prices whenever they want just for fun. My bill changes annually, if not every 6 months.
Was this review helpful? 10 1
Verified U | 05-10-2023
My service is OK I would like to have a higher speed but don't want to pay a higher price
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Verified U | 05-10-2023
I have used them in the past and left due to rate increases. I came back due to price drop. I will leave again if the price increases more than what I can get somewhere else.
Was this review helpful? 2 1
Verified U | 05-10-2023
Improve the performance of the connectivity. Runs okay some of the time but can be slow.
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Verified U | 05-10-2023
Mediacom often has outages and when we try to comtact them we get placed on hold for over 30 minutes. I am very dissatisfied with their high prices but they are the only internet service in town.
Was this review helpful? 8 0
Verified U | 05-10-2023
Fair and Honest like they advertised got everything and more what paid for.
Was this review helpful? 2 1
Verified U | 05-10-2023
I have been with Mediacom for over 25 years. At first I only had cable tv but added internet when it became available. During this time I have received excellent service,
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