What people really say about Sonic Internet
Who knows Sonic Internet better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“Gigabit fiber is always fast (up and down) and low-latency — never the evening slowdowns I used to get with cable. It has very good uptime – has gone down well under once per year. Price is good, and they don’t try to upsell you or sell your information to advertisers. What is not to like?”
– Michael F
(5/5)
“Fair and honest pricing, with great customer service. Have had a couple outages which have been frustrating, but otherwise has been reliable. Speed has been as advertised.”
– Verified User
(5/5)
“I like the internet speed the most. I appreciate their customer service and ease of being able to use it.”
– Verified User
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Read our Sonic customer reviews.
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37 Sonic customer reviews.
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Derek M | 10-10-2023
Service has frequent hiccups (out for 5-60 seconds a couple times a day) which can disrupt connections. Price increased from $49.99 to $87.61 (+75%!) without notice.
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4
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Philippe F | 08-02-2023
Service stability is not what it used to be with somewhat more frequent downtimes. Substantial cost increase in part due to mandatory voice service fees, even if we don't use them. Download speed is generally good
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Verified U | 05-19-2023
I'm not a huge tech girlie. I don't really know a lot about different internet providers. I do know i prefer sonic over Comcast by a lot.
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Michael F | 05-17-2023
Gigabit fiber is always fast (up and down) and low-latency — never the evening slowdowns I used to get with cable. It has very good uptime - has gone down well under once per year. Price is good, and they don't try to upsell you or sell your information to advertisers. What is not to like?
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Verified U | 05-14-2023
I really like the service. The speed is great. The prices are rising if they keep rising I will have to switch carriers
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Verified U | 05-14-2023
We were able to test the service before committing. Overall lower price than before and great service
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Verified U | 05-12-2023
Marching know I was just wondering if you want to go to the store and get a chance to get a chance to get a
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Verified U | 05-10-2023
Sonic is a very good
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