Speed Net Broadband Customer Reviews
31 Speed Net Broadband Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Bradley S | 02-22-2025
Rick was awesome!!
Was this review helpful?
0 
0
Joseph J | 02-13-2025
Got Speed Net Broadband internet today! Previously, I used EarthLink Wireless, which worked well but was too slow, and AT&T Internet Air, which was fast but had frequent power-down issues. While searching online, I came across Speed Net Broadband and spoke with Nancy, who was incredibly professional and efficient in getting my service up and running. So far, I’m very satisfied with the service, and that’s why I’m giving this review five stars!
Was this review helpful? 0 0
Aditi S | 02-13-2025
I live in a rural area and found this company while checking for internet providers in my location. When I called, they responded quickly and recommended their outdoor modem. It was a self-installation setup, and although I was hesitant at first, it turned out to be very easy with the help of their instructional videos. Once installed, the service worked great, and I’ve been getting good speeds. What truly stands out is their customer support—it’s all human, no AI bots to deal with! Every time I’ve needed assistance, they’ve been incredibly helpful. I highly recommend their service to anyone looking for reliable internet in rural areas.
Was this review helpful? 1 1
Dennis K | 02-12-2025
I have the Speed Net Broadband service on a houseboat, and it works great. Infact, I got a second system that I use on another boat in north Texas and take with me to a boat in Venice Louisiana. It works great in both locations. A lot less money than Starlink.
Was this review helpful? 0 0
MELANIA S | 02-12-2025
Being in Texas rural area, there are not too many options. This service it's OK. Sometimes there are some hiccups. Call customer service and they resolve my problems. they are pretty quick. One thing I ask, maybe they working hours to be 8AM to 6PM, so is covering a regular working day. Most of the time I'm getting Rick who always is very helpful, and knowledgeable.
Was this review helpful? 0 0
MELANIA S | 02-10-2025
Being in Texas rural area, there are not too many options. This service it's OK. Sometimes there are some hiccups. Call customer service and they resolve my problems. they are pretty quick. One thing I ask, maybe they working hours to be 8AM to 6PM, so is covering a regular working day. Most of the time I'm getting Mark who always being very helpful, and knowledgeable.
Was this review helpful? 0 0
Elder F | 12-16-2024
I live in a rural area so I didn't expect to get anything close 200mbps but I had to cancel and return it because my att nighthawk hotspot was faster. I was only getting 20mbps when my att nighthawk was doing 60mbps. I would of been ok if I got around 100mbps. They tried to help me to get it to work but it never happened. They also promised that I would get my money back when I went pass 15 days. I work out of town and I called to cancel on the 12th day because I wasn't going to be home by the 15th day. The lady on the phone and a tech guy promised me that it was ok. So if you're going to give this company a try and it doesn't work out for just don't expect to get your money back.
Was this review helpful? 0 1
Dennis K | 09-13-2024
Works great have enjoyed the service
Was this review helpful? 7 1