T-Mobile Customer Reviews
111 T-Mobile Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Tom S | 06-27-2024
Verified User
Very economical compared to Xfinity with the same speed. Fixed pricing so no more yearly battles when they raise our rates, sometimes up to 100%.
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James S | 06-17-2024
I have been without internet service for over 2 days now and was told they have 3 business days to correct and fix an issue. It will be 6 days without service before they even look at my issue with their policy. i use my internet for my door locks and security cams. They are the worst company when it comes to customer service.
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Karen A | 06-08-2024
Verified User
T-Mobile used to be great. Not anymore. More problems than it’s worth. Having to call 611 every night to get modem reset. Sometimes that works, sometimes it doesn’t. Every service rep tells you a different story, replaced modem twice. Too many people on the same tower. Some days even our cell phones don’t work! Paid for highest rated plan, and still doesn’t allow for Netflix or Amazon Prime in the evenings. T-Mobile used to be the best, now they are the worst.
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Tony E | 04-30-2024
I like the fact that T-Mobile is offering high-speed internet for reasonable amount but I need service outside of my home I think that's the only problem
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Martha Edna G | 04-23-2024
Great service n fast too.
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Arthur R | 04-05-2024
It has great service
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Lawrence L | 03-22-2024
Verified User
No extra fees
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Eric C | 03-13-2024
Verified User
The t-mobile home internet fixed wireless is flawless in the connection and speed of the upload download speeds.But without HighSpeed Internet wisdom in all that do and about everything internet I would still be at a loss with slow internet.Thanks Guys and Gals at High Speed Internet .com
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Karol P | 02-23-2024
Verified User
Although their price is good and I love that it’s wireless, the signal is very unreliable. They’ve replaced the modem with no improvement. They said they don’t plan to enhance the service in my are in the future. Disappointing but they were honest.
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