What people really say about TDS Telecom
Who knows TDS Telecom better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“They are very quick and effective. However they are kind of difficult to get ahold of.”
– Verified User
(4/5)
“I signed up 2 years ago with a very good price which then increased by almost $22 a month which I feel is outrageous.”
– Verified User
(4/5)
“So far I’m happy with my service. I like the speed and rarely lose service.”
– Verified User
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Read our TDS Telecom customer reviews.
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98 TDS Telecom customer reviews.
Jeffrey Diane W | 06-19-2024
Verified User
Internet is constantly shutting down and we are not compensated every time it goes down, however, Our bill is never credited. This is an ongoing issue on a regular basis. As soon as a new provider becomes available in my area, I'M DONE with TDS.
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Bill C | 04-07-2024
Great WI Fi speedy ! Pricing for internet with phone line . $$$
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D S | 09-26-2023
Verified User
I've never had an internet provider that is down for a whole week. TDS is constantly having issues and will go for whole days with no service. People can't function in their jobs with this inconsistency.
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DEBRA W | 08-15-2023
I just tried to establish internet service by phone with Ian and was told there would be a $49.95 tech fee for the install to be done. This on top of the false advertising & misleading information on line of "internet for life" package which he tacked an extra $10 on for the use of your modem. Your info on line is very misleading- the tech even told me that this would be a 2yr price guarantee until I brought it to his attention that on line it stated Price for Life. Very disappointed in service and policies. I was a faithful TDS customer previously- not now.
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Wendy T | 07-20-2023
Verified User
they give you service bill you double services and dont apply your acp program to you bill then charge you a high bill and cut ur service off but wont contact you or do anything to resolve the issue when you contact them
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Melody M | 05-02-2023
Recently moved to Johnstown and was told TDS was the best out here. They suck!!! I cancelled my installation because customer service is horrible!!! I wasn’t even a customer yet and they were rude and hung up on us 2x! No need to give this company my money!! I would rather go with century link or try satellite!! This sorry company needs to take class on how to treat customers!!
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Mike J | 04-30-2023
The internet constantly goes out in our neighborhood. Not a reliable service
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Verified U | 04-29-2023
So far I'm happy with my service. I like the speed and rarely lose service.
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