What people really say about TDS Telecom
Who knows TDS Telecom better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“They are very quick and effective. However they are kind of difficult to get ahold of.”
– Verified User
(4/5)
“I signed up 2 years ago with a very good price which then increased by almost $22 a month which I feel is outrageous.”
– Verified User
(4/5)
“So far I’m happy with my service. I like the speed and rarely lose service.”
– Verified User
Is TDS Telecom available in your area?
Enter your zip code to see if TDS Telecom offers internet service near you.
Share your experience with TDS Telecom
Leave a review with an overall star rating and any comments about your experience with TDS Telecom.
Read our TDS Telecom customer reviews.
Overall:
Service:
Pricing:
Speed:
103 TDS Telecom customer reviews.
Overall:
Service:
Pricing:
Speed:
George T | 12-09-2024
Verified User
Horrible service, horrible company, TV plus has less channels worse video quality, just junk. I cancel the cable service because the upgrade they sent me with 2 mesh routers was not what I WANTED.. I was told I would get a box and label to send back what I was sent, in 2 weeks I DID NOT RECIEVE THE BOX OR LABLES. They billed me for a complete month service for just five days of use, and will probablely charge me for the equipment that they sent to me unsolisited. We have had the service for over 20 years, they treat customers like dirt, stay away.
Was this review helpful?
2 
1
Overall:
Service:
Pricing:
Jesse G | 12-04-2024
Verified User
Avoid this company in you can, the only reason people use them is because for a lot of people there are the only option.
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
Wally F | 12-03-2024
Network repeatedly goes out and minimal communication. Currently in my second outage in less than a week and I run a business off of this internet.
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
D. R | 12-01-2024
Service is terrible, my WiFi drops out often,, especially when making phone calls. Streaming is an issue a lot of times and I feel the speeds offered are not as good as they say
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
Doug B | 11-30-2024
Verified User
So far, so good. Installation was fast and smooth. The technician was very helpful and knowledgeable. I purchased a basic router that has improved speed significantly and connectivity throughout our home.
Was this review helpful? 1 0
Overall:
Service:
Pricing:
Speed:
Jeffrey Diane W | 06-19-2024
Verified User
Internet is constantly shutting down and we are not compensated every time it goes down, however, Our bill is never credited. This is an ongoing issue on a regular basis. As soon as a new provider becomes available in my area, I'M DONE with TDS.
Was this review helpful? 8 0
Overall:
Service:
Pricing:
Speed:
Bill C | 04-07-2024
Great WI Fi speedy ! Pricing for internet with phone line . $$$
Was this review helpful? 0 2
Overall:
Service:
Pricing:
Speed:
D S | 09-26-2023
Verified User
I've never had an internet provider that is down for a whole week. TDS is constantly having issues and will go for whole days with no service. People can't function in their jobs with this inconsistency.
Was this review helpful? 6 0
Overall:
Service:
Pricing:
DEBRA W | 08-15-2023
I just tried to establish internet service by phone with Ian and was told there would be a $49.95 tech fee for the install to be done. This on top of the false advertising & misleading information on line of "internet for life" package which he tacked an extra $10 on for the use of your modem. Your info on line is very misleading- the tech even told me that this would be a 2yr price guarantee until I brought it to his attention that on line it stated Price for Life. Very disappointed in service and policies. I was a faithful TDS customer previously- not now.
Was this review helpful? 6 0
Overall:
Service:
Pricing:
Speed:
Wendy T | 07-20-2023
Verified User
they give you service bill you double services and dont apply your acp program to you bill then charge you a high bill and cut ur service off but wont contact you or do anything to resolve the issue when you contact them
Was this review helpful? 2 0
×