On this page:
Phone support | Online support | Business support | Pay your bill | Sign up for service | Cancel service | Viasat FAQ
On this page:
- Phone support
- Online support
- Business support
- Pay your bill
- Sign up for service
- Cancel service
- Viasat FAQ
Contact Viasat customer service
Viasat customer service phone number
To reach an agent by phone, call +1-855-463-9333. This is the number for all customer support issues.
However, you won’t reach an agent immediately. You must navigate a few automated menus first, so be sure to say “representative” right away. The system will then ask what your call is about and send you to the correct department.
Viasat customer service hours
The Viasat support site has resources for getting started with your internet connection, troubleshooting slow or intermittent internet, and performing related tasks like finding the spot in your home with the strongest signal for your 5G gateway.
You can access support tools through several different platforms:
Other Viasat online support
Viasat outages
You can check for potential outages by using the Viasat outage map and entering your location to see the status of the network. You can also log into your My Viasat dashboard to see the current status of your network.
The My Viasat app for iOS and Android also displays information about your home network and your connection to Viasat’s network.
Viasat customer support for your business
You can reach customer support for Viasat Business Care through its online portal. You can also call +1-855-313-4111 to speak with a representative.
Pay your Viasat bill
There are multiple ways to pay your Viasat bill:
- Pay online at my.viasat.com.
- Pay on the My Viasat app.
- Pay over the phone at +1-855-810-1308.
- Set up monthly recurring payments through PayPal.
We suggest setting up autopay on your account, as it gives you a monthly discount and ensures that you don’t have to worry about getting your payment in late.
Sign up for Viasat service
To sign up for Viasat home internet service, you can call +1-855-463-9333 or click the button below.
Cancel your Viasat service
If you need to disconnect your Viasat service, call +1-855-463-9333 and speak to a representative. Remember to have your account information on hand.
Viasat customer service FAQ
How do I move my Viasat service to a different address?
Is Viasat available in my area?
Is Viasat available in your area?
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