Xfinity Mobile Customer Reviews
29 Xfinity Mobile Customer Reviews
Rating breakdown
Overall
Speed
Pricing
Service
Jennifer B | 09-01-2024
They have been great and the service is amazing So much more affordable than what I had in CA
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Danette H | 07-18-2024
A gentleman by the name Mo helped me out & he was great!! He was full of knowledge, very Personable & quite a bit of Fun!! For anyone looking for electronics should definitely go to the Royal Palm bch., FL...just keep up the great work cuz you gatta customer for life! Thank you and have a great day!
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Sadie B | 07-09-2024
I switched to Xfinity during a promotion. Was supposed to get free mobile service for. Year. I1st month I received a disconnect notice. I called, spoke to someone and they said the promotion was not applied and said it was straight. Today my service was turned Off the bill was $117 . I’m furious. I’m a single mom with 2 kids and I rely on that service. I had to use the last of my grocery money to restore service.. I will be porting my number back out. Do not switch to Xfinity. They false advertise them way overcharge. Disgusting. Taking advantage of single mothers that are low income
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Frank V | 06-22-2024
I have had xfinity mobile since 2018. I have yet to complete a call from my house using wifi which they suggest. Forbid that I should ever have an emergency call. And now they want to do away with VOIP.
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Mary C | 06-13-2024
Had an issue got resolved beyond my expectations!!! Have used Xfinity/Comcast over 10+ years
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Alyssa M | 06-12-2024
Terrible service, no one is on the same page. Been having Mobile issues since I’ve started and it’s been the run around for months. The Decision that was made was either go buy Xfinity phone (with trade in, still have to pay $500+) or get a 150 credit to the account I have no service too….17+hours on the phone with them throughout this month and half and that’s what’s decided. The credit to the account feels like a joke too cause I don’t have the service!
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Kate D | 05-20-2024
Just as reliable and wide-spanning as Verizon but at a fraction of the cost!
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Carol H | 05-13-2024
Xfinity is probably the best telecom company I have ever used. They have treated me so well I am spoiled from using any other company. I would never think of going anywhere else. I'm a customer for life.
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Jahangir A | 10-17-2023
Xfinity is the absolute worst. The agents do not listen and lie, and when you take concerns to supervisors, all they want to do is shut you up. I have never experienced such terrible treatment and would highly recommend literally any company over Xfinity. They charged my lot extra money and always lie. Don't believe there agents.
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Viv T | 10-02-2023
Worst Service. I ordered the iphone they send it to wrong address however it is still showing in my account and they are not able to correct it. Everytime I call them they take 2 hours of time and then no outcome. Really frustrating.
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