AT&T Internet Air vs. Xfinity: Which Internet Provider Is Best for You?

Compare AT&T Internet Air and Xfinity head-to-head

You can’t go wrong with AT&T Internet Air if you’re looking for speedy internet on the cheap. This new, 5G-based home internet service launched as a replacement for DSL, but AT&T is rolling it out nationwide, starting with a handful of major cities. With no charge for equipment or installation, Internet Air shines for the low monthly fee and generous pricing. You can even get $20 off a month when you bundle it with an AT&T mobile plan.

However, you’re better off sticking with Xfinity if you need fast speeds on a steady connection. While Internet Air can only hit speeds up to 225Mbps, Xfinity offers plans that hit 1,000Mbps and 1,200Mbps. Coaxial cable networks deliver much more consistent speeds compared to a wireless 5G network, and Xfinity has a larger nationwide network to boot. That said, you have to deal with data caps and contracts with Xfinity, and some of its plans cost more.

Pros and cons: AT&T Internet Air vs. Xfinity

Jump to: Plans and pricing | Extra fees | Customer ratings | Bundles | Internet types | Data caps | Contracts | Installation | Availability

Jump to:

• Plans and pricing
• Extra fees
• Customer ratings
• Bundles
• Internet types
• Data caps
• Contracts
• Installation
• Availability

Plans and pricing: AT&T Internet Air vs. Xfinity

AT&T Internet Air plans and pricing

Affordability is the name of the game with Internet Air. You aren’t getting the fastest speeds on this plan, and your connection is more susceptible to slowdowns and outages because the 5G connection runs on a wireless cellular network. But the plan is cheap, and you don’t have to worry about fine-print complications like annual contracts or data caps.

You get $20 a month off your Internet Air bill when you pair it with a qualifying AT&T mobile plan. If you’re a current AT&T customer, then you’ll definitely win out with Internet Air.

Xfinity plans and pricing

Comcast Xfinity customers have a lot of options to choose from. Connect and Connect More are both excellent plans for students, low-income households, and other users on a budget, thanks to their solid speeds and low prices.

You can just as well go the opposite direction with deluxe plans like Gigabit and Gigabit Extra. But the best bet for customers would be in the middle of the pack—Fast and Superfast both deliver superb speeds at reasonable prices.

Fast costs basically the same price as Internet Air but gives users a massive edge with much faster speeds: You’re getting 400Mbps max speeds instead of 140Mbps. However, you’ll pay more if you rent a router. You’re also going to be on the hook for an annual contract and data overage charges if you exceed the data cap, so keep those factors in mind as you shop.

Extra fees: AT&T Internet Air vs. Xfinity

You’re going to love Internet Air if you don’t love extra fees. Xfinity has every extra fee you could think of, while AT&T has none. That’s right—no equipment fees, no installation fee, and no payments if you exceed your data cap or cancel your service early. This is Internet Air’s big selling point when compared to a cable provider like Xfinity.

Customer ratings: AT&T Internet Air vs. Xfinity

Xfinity and AT&T both get excellent reviews in our customer satisfaction survey. They hold the same top-two ranking for overall satisfaction and show differing scores in other areas. In terms of speed and reliability, Xfinity has AT&T beat, but only by a slight margin. AT&T performs better for customer service and especially price—in which it ranks an entire three decimal points higher.

All in all, these providers seem evenly matched in customer rankings. Xfinity has the edge on AT&T, but they both excel in different categories.

Interestingly, AT&T ranks higher than Xfinity in J.D. Power’s 2023 customer satisfaction survey, and it also came on top in the American Customer Satisfaction Index (ACSI) Telecommunications Study for 2022–2023. But those ratings are primarily thanks to AT&T’s fiber service, and Xfinity comes in close behind.

Best mobile and internet bundles

Interestingly, although AT&T is primarily a phone company, it’s Xfinity that offers the best deal on mobile and internet combined. Through Xfinity Mobile—an MVNO brand that gives you cell service over Verizon’s network—you can get a free Unlimited Intro mobile plan for two years. You just need to sign up for an Xfinity Internet plan with speeds of 400Mbps or faster, and you’re golden.

AT&T is no slouch in the discount aisle, though. You can get $20 a month off Internet Air when you combine it with a qualifying AT&T mobile phone plan. AT&T has several plan options that work with the discount, so this is the way to go if you need a phone plan with more data and better-quality network coverage. You don’t save as much, but you still get some savings while also having more cellular flexibility.

Internet types: AT&T Internet Air vs. Xfinity

There are some major differences between the internet types you get from AT&T Internet Air and Xfinity.

Xfinity is a cable internet provider. Cable internet is the same stuff that companies use to provide cable TV—it’s been around a long time and is capable of maintaining a high level of reliability and consistency. Although cable isn’t as fast as fiber-optic networks, it can hit gigabit speeds in many areas, and advances in DOCSIS technology have made it far less susceptible to issues like network congestion.

Internet Air is a 5G-based fixed wireless service, meaning it uses a wireless connection from a cellular tower to get you internet. 5G is faster and more reliable than older cellular networks, but it’s not developed to the point that it can beat out cable or fiber. Because a 5G connection works over a signal that essentially beams through the air, you generally get slower speeds and also have a higher chance of experiencing an unstable connection or even the occasional outage.

Data caps and contracts: AT&T Internet Air vs. Xfinity

AT&T Internet Air has no data caps and no contracts. On the other hand, Xfinity does have data caps and contracts—but the latter only on some plans. This is honestly one of the biggest, most important differences between the two providers.

Data caps and contracts are common nuisances of internet service—they put you on the hook for extra fees if you use too much data per month or decide to cancel your contract early. The fact that Xfinity still adopts annual contracts on some of its plans while many other providers have phased them out should be enough to discourage some customers.

AT&T Internet Air deserves a lot of credit for doing away with both data caps and contracts—instantly giving you more flexibility and saving you money. This counts for a lot, especially if you’re on a budget and don’t want to worry about excess fees and hidden charges.

Installation: AT&T Internet Air vs. Xfinity

Installation is straightforward with AT&T Internet Air. After you sign up for the service, you get a self-install kit in the mail, and you use an app to set it all up. Installation takes about 15 to 20 minutes, and you can do it all yourself. Best of all, you don’t have to pay an installation fee!

With Xfinity, you can also get a self-installation kit, but only if you live in a house that’s already been set up for cable internet. If not, then you need to set up an appointment with a professional technician who can come to your house and get the necessary cabling up and running. You have to pay for installation in this case, but a lot of homes have cable set up already. Let’s hope you’re in the clear and can rely on the simple self-install kit instead.

Availability: AT&T Internet Air vs. Xfinity

You can only find AT&T’s Internet Air in 16 major cities, but Comcast’s Xfinity service is available across much of the United States. Run a search with your zip code to see if you can get either of these providers in your area.

Final call: AT&T Internet Air vs. Xfinity

AT&T Internet Air is an awesome pick if you’re aiming for a simple, cheap internet plan to give you basic speeds. If you live on a tight budget and don’t have big internet needs, you’re going to love Internet Air’s simple setup and affordable pricing.

Xfinity is the better choice when it comes to reliability and speed. To put it simply, Xfinity is just faster than Internet Air—a lot faster. A coaxial cable connection isn’t as susceptible to slowdowns or outages, and you have more speed tiers to choose from with Xfinity. That said, we’re not a fan of Xfinity’s contracts, data caps, and extra fees, all of which make an Xfinity plan significantly less flexible and more expensive compared to Internet Air.

Methodology

Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.

More about AT&T Internet Air and Xfinity

• Is Bundling AT&T Phone and Internet Worth It?
• Is Bundling Xfinity Internet and Mobile Worth It?