Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Mar 18, 2026 | Brand Guides, Equipment Guides, Internet Outage
Troubleshoot your Spectrum Internet and see whether you’re part of a widespread network outage.
by Chili Palmer | Mar 17, 2026 | Security, Streaming Guides, Technology
Signal is the most secure video calling app, but FaceTime or WhatsApp might be easier to use.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn about AT&T internet outages and find out how often they happen with fiber internet, 5G internet, and DSL connections.
by Kevin Parrish and Chili Palmer | Mar 17, 2026 | Provider Comparisons (Versus)
If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn how to troubleshoot in case of an Mediacom internet outage and find out how to call for help.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Figure out if Xfinity internet is down in your neighborhood, learn why outages happen, and get tips on getting back online fast.
by Chili Palmer | Mar 16, 2026 | Brand Guides, Internet Buying Guides
Optimum raises monthly prices after 12 and 24 months. Know what to expect.
by Chili Palmer | Mar 16, 2026 | Provider Comparisons (Versus)
Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.
by Chili Palmer and Peter Holslin | Mar 16, 2026 | Provider Comparisons (Versus)
Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.
by Chili Palmer | Mar 16, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out about Google Fiber outages and what you can do to get back online.
by Chili Palmer and Kevin Parrish | Mar 16, 2026 | Provider Comparisons (Versus)
While Optimum has slightly cheaper plans and better satisfaction from its customers, it ultimately falls short of delivering the same quality and coverage that Verizon Fios plans can. If you’re trying to shave a few bucks a month off your bills, you can pick up Optimum and at worst cancel easily if you don’t like what you get, but we think Verizon Fios is the provider you’ll want to be with for the long haul.
by Chili Palmer and Austin Aguirre | Mar 16, 2026 | Provider Comparisons (Versus)
Optimum has the edge with speed, but T-Mobile’s straightforward plan and policies receive higher customer ratings.