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Category: Brand Guides

Switching internet service providers
How to Switch Internet Service Providers with Less Hassle

by | Oct 12, 2023 | Brand Guides, FAQ

Step 1: Understand your internet needs and why you want to switch services
Step 2: Find the costs of canceling your current internet service
Step 3: Find the other Internet Service Providers in your area
Step 4: Pick a provider that matches your needs
Step 5: Call your current ISP
Step 6: Order your new service and schedule an installation date
Step 7: Cancel your old internet service

HighSpeedInternet.com Customer Satisfaction Survey 2022
2022 Internet Customer Satisfaction Survey

by | Oct 4, 2023 | Brand Guides

Update: This report uses data collected in 2022. If you want more up-to-date information, check out...

2023 internet survey insights title graphic
2023 Survey Insights: Why You’re Choosing the Wrong Internet

by | Oct 3, 2023 | Brand Guides

Our annual survey results are in, and you may be shocked at what American consumers found most important about their Internet!

Customer Satisfaction Survey 2023
2023 Customer Satisfaction Survey

by | Sep 13, 2023 | Brand Guides

Every year at HighSpeedInternet.com, we survey thousands of people to track how internet providers are performing...

man sitting at a computer who is bored because the internet is slow
What Can You Do If You Have Bad Internet?

by | Sep 5, 2023 | Brand Guides

There’s nothing more disruptive than being stuck with a bad internet connection. We put together a guide to help you get out of the Wi-Fi lurch and improve your service.

Wi-Fi in the Travel Industry

by | Aug 23, 2023 | Brand Guides

Nearly 3 in 4 Americans say hotels and Airbnbs need to provide fast Wi-Fi for their customers

closed sign on the front door of a restaurant
How to Cancel Your Internet Service

by | Jun 28, 2023 | Brand Guides, How-To

Unsatisfied with your internet service or provider? Here’s the best guide to cancelling your internet service.

Best Internet Browsers for Streaming

by | Jun 26, 2023 | Brand Guides

Best for Windows Microsoft Edge Free Streams 4K Netflix content Adds web apps Get Microsoft Edge...

asian woman happily using computer sitting on couch
AT&T Internet Air Has Arrived Nationwide—Here’s How To Get It

by | Jun 16, 2023 | Brand Guides, News, Technology

AT&T’s 5G home internet is now rolling out nationwide. We dig in to see if it’s right for you.

man sitting at a computer who is bored because the internet is slow
Why Your Internet Slows Down at Night and How to Fix It

by | May 22, 2023 | Brand Guides

Nightly traffic on your ISP’s network may cause a data backup in your modem or router, which slows down your home Wi-Fi network. Another possible explanation is that your household may be attempting to use more data than your equipment can handle.

Internet Connection Troubleshooting Guide
7 Ways to Fix a Slow AT&T Internet Connection

by | May 19, 2023 | Brand Guides, Technology

Fix your AT&T internet issues.

Cox Router Image
How to Self-Install Cox

by | Apr 26, 2023 | Brand Guides, FAQ

Your internet package determines the self-installation process. We’ve broken down the self-installation instructions for Cox Communications accordingly.