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Quantum Fiber: ACP Customers Should Apply for the Lifeline Program

$30 Simply Fiber plan is eligible for Lifeline discount

The Affordable Care Program ended in 2024, but Quantum Fiber is stepping up with a $30 monthly Simply Fiber Internet Plan for certain low-income subscribers.

The company is encouraging qualifying customers to apply for Lifeline, a program that offers credits starting at $9.25 per month. Meanwhile, Quantum Fiber’s cheapest plan for regular subscribers is $45 per month.

“We’re working toward a better digital future for all. Reliable internet connectivity is vital to every aspect of modern life, from participating in our educational system to benefiting from the digital economy and accessing high-quality healthcare,” reads a statement from the parent company, Lumen. “Lumen and Quantum Fiber are committed to playing an active role in bridging the digital divide.”

In this article, we’ll explain more about the end of the ACP and cover the cheapest options for Quantum Fiber customers who want to keep the provider. Then, we’ll go over your other options for internet service.

Alternatives to the ACP

There’s no easy way for Quantum Fiber customers to get free internet unless Congress finds a way to fund the ACP, but you may qualify Lifeline. It’s an older FCC program that offers a subsidy of $9.25 per month (more on Tribal lands) for either internet or phone service.

Unlike with ACP, which allowed you to sign up with providers directly, you have to go through the National Verifier System to sign up for Lifeline. You will be asked to prove your household is eligible for at least one of the following:

  • Federal Public Housing Assistance (FPHA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension and Survivors Benefits
  • Medicaid
  • Tribal Programs for Native Americans

If your application is approved, you’ll get a list of providers who participate in the program. If you like your Quantum Fiber service, look for its name on the results page.

Check out your local library

If you don’t qualify for Lifeline, you may be able to find state or local programs to help you afford home internet every month.

If you can’t get online to search for options, try paying a visit to your local library. The librarians will know about programs you may qualify for and will help you apply. You may be able to check out Wi-Fi hotspots and devices to take home with you, too.

We encourage you to consider other free and low-cost options as well. Getting a reliable connection shouldn’t bust your budget!

Plan options from Quantum Fiber

Quantum Fiber offers great internet service, but it doesn’t come cheap. The 500Mbps plan will be sufficient for almost all households, but you might want to get a faster plan if you have a lot of roommates.

If you don’t know where to start, answer six quick questions to get an estimate on the speed you need for your home. Then, choose among the following options:

Quantum Fiber internet plans


Speed Range
Price Order online
200–8,000MbpsStarting at $45.00/mo.*Check for pricing

Installation and Wi-Fi equipment is included with the plan price for new Quantum Fiber customers, and your address may qualify for the Price for Life deal. Read the fine print carefully to learn about how costs may go up in the future.

Other providers with low-income programs

Quantum Fiber operates in 16 states, mostly in the West. In each area, it competes with a different set of providers that may offer cable internet, 5G home internet, and sometimes DSL or fiber internet.

Your options for internet service depend on your exact address, but here’s a quick list of Quantum Fiber competitors with tailored programs and cheap or subsidized plans:

Find internet service options in your area

Your choice of internet providers depends on where you live. Enter your info below to get a list of options.

Additional resources

Getting high-quality internet service can be a hassle upfront, but it’s worth it to stay connected and save on your bill every month.

Below is a collection of some of our most popular articles for folks trying to connect on a budget:

Disclaimers

Author -

Chili Palmer covers breaking news, satellite internet, mobile connectivity, and streaming services for HighSpeedInternet.com. Previously writing under the name Rebecca Palmer, Chili is passionate about providing accurate and accessible information any time you're trying to connect … whether you already speak geek or just got your first smartphone.

Editor - Jessica Brooksby

Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.